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The paper reports on the outcomes of the CHAOS projectwhose aim was the development of a computer-based toolfor coordinating activities not organized in astructured flow of work. In CHAOS coordination isachieved by negotiating commitments withinconversations. The paper illustrates the conceptualfoundation on which the prototype is based and itsmain functionalities. The latter are organized intofour logical modules that are responsible of themanagement of the information concerning thecommunication, operation, organization and linguisticcontexts, respectively, in which the communicationoccurs. The paper presents achievements and limits ofthe project and positions its aims and outcomes inrelation to the recent debate about the Coordinator.