Online communities
The information lens: an intelligent system for information sharing in organizations
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Voice messaging enhancing the user interface design based on field performance
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social and psychological factors influencing the design of office communications systems
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Constraints on communication and electronic mail
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Computer communication system design affects group decision making
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Electronic mail usage analysis
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Cooperation in the office-office communication systems as a management tool
COCS '84 Proceedings of the second ACM-SIGOA conference on Office information systems
Successful implementation of voice store and forward technology: a case study
ACM SIGOA Newsletter
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CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
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CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Issues in the design of computer support for co-authoring and commenting
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
A visual calendar for scheduling group meetings
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
CSCW: the convergence of two development contexts
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Communications of the ACM
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Communications of the ACM
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Computer Supported Cooperative Work
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Proceedings of the SIGCHI conference on Human Factors in Computing Systems
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Computer Supported Cooperative Work
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CHI '01 Extended Abstracts on Human Factors in Computing Systems
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Information and Management
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Recording the Future: Some Diagrammatic Aspects of Time Management
Diagrams '00 Proceedings of the First International Conference on Theory and Application of Diagrams
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CHI '03 Extended Abstracts on Human Factors in Computing Systems
Groupware and computer-supported cooperative work
The human-computer interaction handbook
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Synchronizing asynchronous collaborative learners
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CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Design for unanticipated use...
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Why groupware succeeds: discretion or mandate?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
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ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
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Information Resources Management Journal
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The adoption of new computer communication systems into organizations requires behavioral change. Planning for successful adoption requires knowledge of individual organizational communication patterns and the relationship between those patterns and particular communication system solutions. This paper documents a sequence of studies of organizational communication. Needs for office communication systems were identified, as were social and psychological factors temporarily inhibiting their use. Strategies for assuring smooth adoption of such systems are highlighted.