Intelligent information-sharing systems
Communications of the ACM
A foundation for the study of group decision support systems
Management Science
Strategies for encouraging successful adoption of office communication systems
ACM Transactions on Information Systems (TOIS)
Work group structures and computer support: a field experiment
ACM Transactions on Information Systems (TOIS)
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Groupware: some issues and experiences
Communications of the ACM
Shared minds: the new technologies of collaboration
Shared minds: the new technologies of collaboration
Technology for intellectual teamwork: perspectives on research and design
Intellectual teamwork
Mutual knowledge and communicative effectiveness
Intellectual teamwork
Patterns of contact and communication in scientific research collaborations
Intellectual teamwork
Voice messaging, coordination, and communication
Intellectual teamwork
Technology and groups: assessments of the empirical research
Intellectual teamwork
Electronic social fields in bureaucracies
Communications of the ACM
Cooperation, coordination and control in computer-supported work
Communications of the ACM
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The network nation: human communication via computer
The network nation: human communication via computer
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Agents that reduce work and information overload
Communications of the ACM
Iterative design of seamless collaboration media
Communications of the ACM
Withdrawal of team autonomy during concurrent engineering
Management Science
Architecture, design, and development of an HTML/JavaScript web-based group support system
Journal of the American Society for Information Science - Special topic issue: artificial intelligence techniques for emerging information systems applications
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
Collaborative creativity: a complex systems model with distributed affect
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing
Information Resources Management Journal
Impact of User Satisfaction and Trust on Virtual Team Members
Information Resources Management Journal
International Journal of Knowledge Management
Journal of Global Information Management
The impact of ICT on market organisation - A case of 3D-models in engineering consultancy
Telematics and Informatics
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How does a team use a computer-mediated technology to share and reuse knowledge when the team is inter-organizational and virtual, when the team must compete for the attention of team members with collocated teams, and when the task is the creation of a completely new innovation? From a review of the literature on knowledge sharing and reuse using collaborative tools, three propositions are generated about the likely behavior of the team in using the collaborative tool and reusing the knowledge put in the knowledge repository. A multi-method longitudinal research study of this design team was conducted over their ten-month design effort. Both qualitative and quantitative data were obtained. Results indicated that the propositions from the literature were insufficient to explain the behavior of the team. We found that ambiguity of the task does not determine use of a collaborative tool; that tool use does not increase with experience; and that knowledge that is perceived as transient whether it really is transient or not is unlikely to be referenced properly for later search and retrieval. Implications for practice and theory are discussed.