The measurement of end-user computing satisfaction
MIS Quarterly
Communications of the ACM
User information satisfaction, job satisfaction and computer background: an exploratory study
Information and Management
The measurement of user information satisfaction
Communications of the ACM
Communication and Trust in Global Virtual Teams
Organization Science
Journal of Management Information Systems - Special section: Data mining
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Assessing expert systems impact on users' jobs
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
The role of information technology in organization design
Journal of Management Information Systems - Special issue: Information technology and organization design
Information Resources Management Journal
TeamSpirit: Design, implementation, and evaluation of a Web-based group decision support system
Decision Support Systems
Information systems success factors in software SMEs: a research agenda
International Journal of Business Information Systems
Trust in virtual organisations: a synthesis of the literature
International Journal of Networking and Virtual Organisations
A model to develop effective virtual teams
Decision Support Systems
International Journal of Business Information Systems
A model of transiting individual efforts to the outcomes of virtual team
Proceedings of the 4th International Conference on Uniquitous Information Management and Communication
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
Proceedings of the 4th international conference on Intercultural Collaboration
International Journal of Business Information Systems
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Pressured by the growing need for fast response times, mass customization, and globalization, many organizations are turning to flexible organizational forms, such as virtual teams. Virtual teams consist of cooperative relationships supported by information technology to overcome limitations of time and/or location. Virtual teams require their members to rely heavily on the use of information technology and trust in coworkers. This study investigates the impacts that the reliance on information technology operationalized in our study via the user satisfaction construct and trust have on the job satisfaction of virtual team members. The study findings reveal that both user satisfaction and trust are positively related to job satisfaction in virtual teams, while system use was not found to play a significant role. These findings emphasize that organizations seeking the benefits of flexible, IT-enabled virtual teams must consider both the level of trust among colleagues, and the users' satisfaction with the information technology on which virtual teams rely.