The measurement of end-user computing satisfaction
MIS Quarterly
Task-technology fit and individual performance
MIS Quarterly
Information systems effectiveness: the construct space and patterns of application
Information and Management
The consequences of information technology acceptance on subsequent individual performance
Information and Management
Material matters: assessing the effectiveness of materials management IS
Information and Management
Developing a multidimensional measure of system-use in an organizational context
Information and Management
The measurement of user information satisfaction
Communications of the ACM
Sources of dissatisfaction in end-user support: an empirical study
ACM SIGMIS Database
Corporate Portals: Revolutionizing Information Access to Increase Productivity and Drive the Bottom Line
AIMQ: a methodology for information quality assessment
Information and Management
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Businesses as Buildings: Metrics for the Architectural Quality of Internet Businesses
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
The use of computer-based information systems by German managers to support decision making
Information and Management
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
An empirical test of the DeLone-McLean model of information system success
ACM SIGMIS Database
Journal of Management Information Systems
Assessing expert systems impact on users' jobs
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The role of spreadsheet knowledge in user-developed application success
Decision Support Systems
Computers in Human Behavior
Measuring KMS success: a respecification of the DeLone and McLean's model
Information and Management
Reconceptualizing System Usage: An Approach and Empirical Test
Information Systems Research
A Knowledge Management Success Model: Theoretical Development and Empirical Validation
Journal of Management Information Systems
Journal of Management Information Systems
Measuring the Performance of Information Systems: A Functional Scorecard
Journal of Management Information Systems
A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Evaluating the quality of delivered systems: a framework and instrument
International Journal of Business Information Systems
A Q-sort study of benefits realisation in IT projects
International Journal of Business Information Systems
A study of the service quality of general portals
Information and Management
An empirical investigation of employee portal success
The Journal of Strategic Information Systems
Organizational impact of system quality, information quality, and service quality
The Journal of Strategic Information Systems
A comparison of Asian e-government websites quality: using a non-parametric test
International Journal of Business Information Systems
Exploring the usability of web portals: A Croatian case study
International Journal of Information Management: The Journal for Information Professionals
A framework for portal implementation: A case for Saudi organizations
International Journal of Information Management: The Journal for Information Professionals
Corporate portals: a literature review of a new concept in Information Management
International Journal of Information Management: The Journal for Information Professionals
The corporate portal as information infrastructure: towards a framework for portal design
International Journal of Information Management: The Journal for Information Professionals
Corporate portal: a tool for knowledge management synchronization
International Journal of Information Management: The Journal for Information Professionals
Factors influencing teachers' intention to use technology: Model development and test
Computers & Education
Three-dimensional model for the global quality of a website
International Journal of Business Information Systems
The usability of university websites a study on European University of Lefke
International Journal of Business Information Systems
Impact of User Satisfaction and Trust on Virtual Team Members
Information Resources Management Journal
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
Information Resources Management Journal
International Journal of Business Information Systems
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The main aim of this research is to investigate the role of web portals in improving job performance at the individual level from the perspective of employees as users. This is deemed significant as yet little research has assessed the success of web portals in delivering benefits at the individual level in terms of improved performance in developing countries. The DeLone and McLean IS success model was used as a foundational theory and then was refined to match the context of the current research. In fact, the functions and features of portals were identified, clustered and then linked to portals' quality factors: system quality, information quality, and service quality. Moreover, job performance of employees is measured through task innovation, task productivity, customer satisfaction, and management control. This research follows a case study approach where the phenomenon was examined in the natural setting of the selected company i.e., ProgressSoft in Amman-Jordan, and a survey questionnaire was developed for data collection purposes. Findings have shown that the developed model explained about 69.6% of the variance in 'job performance'.