Achieving Maximum Value from Information Systems: A Process Approach
Achieving Maximum Value from Information Systems: A Process Approach
Blur: The Speed of Change in the Connected Economy
Blur: The Speed of Change in the Connected Economy
Closing the user and provider service quality gap
Communications of the ACM
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
An empirical test of the DeLone-McLean model of information system success
ACM SIGMIS Database
Project Management: A Systems Approach to Planning, Scheduling, and Controlling
Project Management: A Systems Approach to Planning, Scheduling, and Controlling
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
A Q-sort study of benefits realisation in IT projects
International Journal of Business Information Systems
International Journal of Business Information Systems
A hybrid GA-ant colony approach for exploring the relationship between IT and firm performance
International Journal of Business Information Systems
Software quality assurance using software reliability growth modelling: state of the art
International Journal of Business Information Systems
International Journal of Business Information Systems
Examining success factors of open source software repositories: the case of OSOR.eu portal
International Journal of Business Information Systems
International Journal of Business Information Systems
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The cost to business in terms of time and money for ineffectual Information System (IS) performance is a hidden, but significant cost, not only in economic terms, but also in terms of job performance and job satisfaction. This paper significantly advances prior proposals concerned with the evaluation of IS performance by detailing the development of a reliable, effective and low cost instrument for measuring facets of quality of delivered systems. QUALIT achieves this by considering the viewpoints of a broad cross sectional representation of end-user stakeholders in the performance of their jobs. Results to date indicate the merit of such an approach.