Software developer perceptions about software project failure: a case study
Journal of Systems and Software - Special issue on software engineering education and training for the next millennium
Information technology evaluation methods and management
Information technology evaluation methods and management
A review of IS/IT investment evaluation and benefits management issues, problems, and processes
Information technology evaluation methods and management
The benefits realization approach to IT investments
Information technology evaluation methods and management
Managing and Using Information Systems: A Strategic Approach
Managing and Using Information Systems: A Strategic Approach
Strategic Planning for Information Systems
Strategic Planning for Information Systems
Effective Measurement and Management of It Costs and Benefits: Key Issues
Effective Measurement and Management of It Costs and Benefits: Key Issues
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Journal of Management Information Systems
Evaluating the quality of delivered systems: a framework and instrument
International Journal of Business Information Systems
Enablers of enterprise systems training success an exploratory investigation
International Journal of Business Information Systems
International Journal of Business Information Systems
Gaining benefits from IS/IT implementation: Interpretations from case studies
International Journal of Information Management: The Journal for Information Professionals
Improving the return on IT investment: the productivity paradox
International Journal of Information Management: The Journal for Information Professionals
Key Issues in IS Management in Norway: An Empirical Study Based on Q Methodology
Information Resources Management Journal
International Journal of Business Information Systems
International Journal of Business Information Systems
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In many firms, information system/technology represents a substantial investment and many IT managers find it difficult to justify the rising investments in IS/IT. Often they are under immense pressure to find a way to measure the contribution of the IS/IT investment to business performance, as well as to find reliable ways to ensure that the business benefits from the IS/IT investments are realised. Research shows, however, that a minority of organisations measure benefits and values created by successful IT projects. This paper contributes to providing insights into the benefits and value realisation of IT projects and investments. In the paper, we have studied 16 critical factors that contribute to improved benefits realisation. An empirical survey among IT professionals in Norway was conducted using Q-sort as the research method. The results from the data analysis show that defining the project purpose, benefits realisation plan, change management, qualified and experienced personnel, and top management support are the five most important key issues.