Fuzzy sets, fuzzy logic, applications
Fuzzy sets, fuzzy logic, applications
The anatomy of a large-scale hypertextual Web search engine
WWW7 Proceedings of the seventh international conference on World Wide Web 7
Quality is in the eye of the beholder: meeting users' requirements for Internet quality of service
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Statistical profiles of highly-rated web sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A more precise model for web retrieval
WWW '05 Special interest tracks and posters of the 14th international conference on World Wide Web
Usability measurement and metrics: A consolidated model
Software Quality Control
Cat and mouse: content delivery tradeoffs in web access
Proceedings of the 15th international conference on World Wide Web
Statistical Comparisons of Classifiers over Multiple Data Sets
The Journal of Machine Learning Research
A user-focused evaluation of web prefetching algorithms
Computer Communications
WebQual: An Instrument for Consumer Evaluation of Web Sites
International Journal of Electronic Commerce
Itrustpage: a user-assisted anti-phishing tool
Proceedings of the 3rd ACM SIGOPS/EuroSys European Conference on Computer Systems 2008
ISO 9001:2000 based Quality Information Management Responsibility System
International Journal of Business Information Systems
Web-based QFD: a collaborative technique for supporting the adoption of customers' voices
International Journal of Business Information Systems
Automated Web Site Evaluation - An Approach Based on Ranking SVM
WI-IAT '09 Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
Journal of the American Society for Information Science and Technology
Quantitative evaluation of commercial web sites
International Journal of Information Management: The Journal for Information Professionals
An analytic hierarchy process model for evaluating and comparing website usability
International Journal of Business Information Systems
International Journal of Business Information Systems
Fraud on Taobao: an application of routine activity theory
International Journal of Business Information Systems
Evaluating and ranking hotels offering e-service by integrated approach of Webqual and fuzzy AHP
International Journal of Business Information Systems
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This research conducts tests to measure the quality of e-government websites of five Asian countries via web diagnostic tools online. We propose a methodology for determining and evaluating the best e-government website based on many criteria of website quality, consisting of linear weightage model (LWM), analytical hierarchy process (AHP), fuzzy analytical hierarchy process (FAHP), and one new hybrid model (NHM). This NHM has been implemented using combination FAHP and LWM to generate the weights for the criteria which are better and more fairly preferred. The results of this study confirmed that most Asian websites are neglecting in performance and quality criteria. By applying the hybrid model approach it has resulted in significant acceleration of implementation, raised the overall effectiveness and enabled more efficient procedure. To compare the ranking methods, a combination of Friedman's test and Dunn's multiple comparison procedure is adopted. When applied to the methods presented here, these tests indicate that AHP, FAHP, and Hybrid method methods perform better than LWM.