Usability—context, framework, definition, design and evaluation
Human factors for informatics usability
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Methodology for Validating Software Metrics
IEEE Transactions on Software Engineering
Development and evaluation of hypermedia for museum education: validation of metrics
ACM Transactions on Computer-Human Interaction (TOCHI)
AIDE: a step toward metric-based interface development tools
Proceedings of the 8th annual ACM symposium on User interface and software technology
Using GOMS for user interface design and evaluation: which technique?
ACM Transactions on Computer-Human Interaction (TOCHI)
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
Communications of the ACM
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Trouble with Computers: Usefulness, Usability, and Productivity
Trouble with Computers: Usefulness, Usability, and Productivity
Usability Engineering
Software Cost Estimation with Cocomo II with Cdrom
Software Cost Estimation with Cocomo II with Cdrom
Human-Computer Interaction
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Building Trust in Electronic Commerce
IT Professional
IEEE Internet Computing
Specifying Quality Characteristics and Attributes for Websites
Web Engineering, Software Engineering and Web Application Development
Quality in Use: Incorporating Human Factors into the Software Engineering Lifecycle
ISESS '97 Proceedings of the 3rd International Software Engineering Standards Symposium (ISESS '97)
Meta-analysis of correlations among usability measures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An Integrated Approach to Quality Modelling
WoSQ '07 Proceedings of the 5th International Workshop on Software Quality
Evaluating web usability using small display devices
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Knowledge worker intranet behaviour and usability
International Journal of Business Intelligence and Data Mining
Investigating Usability Metrics for the Design and Development of Applications for the Elderly
ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
A Study on Appropriate Plant Diagram Synthesis for User-Suited HMI in Operating Control
HCSE-TAMODIA '08 Proceedings of the 2nd Conference on Human-Centered Software Engineering and 7th International Workshop on Task Models and Diagrams
Usability metric for mobile application: a goal question metric (GQM) approach
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
A Comprehensive Model of Usability
Engineering Interactive Systems
Software operation time evaluation based on MTM
Advances in Engineering Software
Integrating a Usability Model into Model-Driven Web Development Processes
WISE '09 Proceedings of the 10th International Conference on Web Information Systems Engineering
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
Usability taxonomy and context-of-use taxonomy for usability analysis
SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
Metamodeling the quality of the web development process' intermediate artifacts
ICWE'07 Proceedings of the 7th international conference on Web engineering
A new framework of measuring the business values of software
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Model-driven adaptation for plastic user interfaces
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Designing a trade-off between usability and security: a metrics based-model
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Usability analysis framework based on behavioral segmentation
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
Modeling web quality using a probabilistic approach: An empirical validation
ACM Transactions on the Web (TWEB)
How assessing plasticity design choices can improve UI quality: a case study
Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems
Performance evaluation on quality of Asian e-government websites – an AHP approach
International Journal of Business Information Systems
Towards a new approach to query search engines: the Search Tree visual language
Software—Practice & Experience
Evaluating domain-specific modelling solutions
ER'10 Proceedings of the 2010 international conference on Advances in conceptual modeling: applications and challenges
New research challenges for user interface quality evaluation
Conference Internationale Francophone sur I'Interaction Homme-Machine
A comparison of Asian e-government websites quality: using a non-parametric test
International Journal of Business Information Systems
Usability Estimation of Software System by using Object-Oriented Metrics
ACM SIGSOFT Software Engineering Notes
Winter Simulation Conference
QUIMERA: a quality metamodel to improve design rationale
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
A web-based visualisation tool for analysing mouse movements to support map personalisation
DASFAA'11 Proceedings of the 16th international conference on Database systems for advanced applications
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
OR specific domain model for usability evaluations of intra-operative systems
IPCAI'11 Proceedings of the Second international conference on Information processing in computer-assisted interventions
An open source usability maturity model (OS-UMM)
Computers in Human Behavior
A hybrid release planning method and its empirical justification
Proceedings of the ACM-IEEE international symposium on Empirical software engineering and measurement
HCSE'12 Proceedings of the 4th international conference on Human-Centered Software Engineering
Quantified extreme scenario based design approach
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Extracting usability and user experience information from online user reviews
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Will we be lost without paper maps in the digital age?
Journal of Information Science
Usability compliance audit for technology intelligence services
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
Towards ergonomic user interface composition: a study about information density criterion
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
Web Semantics: Science, Services and Agents on the World Wide Web
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
Collaborative system for web seminars, distance learning sessions and virtual labs in biomedicine
International Journal of Technology Enhanced Learning
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Usability is increasingly recognized as an important quality factor for interactive software systems, including traditional GUIs-style applications, Web sites, and the large variety of mobile and PDA interactive services. Unusable user interfaces are probably the single largest reasons why encompassing interactive systems --- computers plus people, fail in actual use. The design of this diversity of applications so that they actually achieve their intended purposes in term of ease of use is not an easy task. Although there are many individual methods for evaluating usability; they are not well integrated into a single conceptual framework that facilitate their usage by developers who are not trained in the filed of HCI. This is true in part because there are now several different standards (e.g., ISO 9241, ISO/IEC 9126, IEEE Std.610.12) or conceptual models (e.g., Metrics for Usability Standards in Computing [MUSiC]) for usability, and not all of these standards or models describe the same operational definitions and measures. This paper first reviews existing usability standards and models while highlighted the limitations and complementarities of the various standards. It then explains how these various models can be unified into a single consolidated, hierarchical model of usability measurement. This consolidated model is called Quality in Use Integrated Measurement (QUIM). Included in the QUIM model are 10 factors each of which corresponds to a specific facet of usability that is identified in an existing standard or model. These 10 factors are decomposed into a total of 26 sub-factors or measurable criteria that are furtherdecomposed into 127 specific metrics. The paper explains also how a consolidated model, such as QUIM, can help in developing a usability measurement theory.