QUIM: A Framework for Quantifying Usability Metrics in Software Quality Models
APAQS '01 Proceedings of the Second Asia-Pacific Conference on Quality Software
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Usability measurement and metrics: A consolidated model
Software Quality Control
Adding Usability Testing to an Agile Project
AGILE '06 Proceedings of the conference on AGILE 2006
AGILE '07 Proceedings of the AGILE 2007
U-SCRUM: An Agile Methodology for Promoting Usability
AGILE '08 Proceedings of the Agile 2008
Easing Team Politics in Agile Usability: A Concept Mapping Approach
AGILE '09 Proceedings of the 2009 Agile Conference
Quality Attribute Driven Agile Development
SERA '11 Proceedings of the 2011 Ninth International Conference on Software Engineering Research, Management and Applications
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Over the past few years, agile methods have recorded impressive results in the software engineering field basically in terms of business value and time to market. Similarly, software usability has been the major success factor for interactive systems. Agile usability engineering has been motivated as a booming solution to develop better usability in a cost-effective manner. eXtreme Scenario Based Design (XSBD) is one of the effective agile usability approaches. However, XSBD does not provide explicit metrics to quantify the software usability. In this paper, we propose the Quantified eXtreme Scenario Based Design (QXSBD) approach, which complements XSBD with a set of usability metrics collected from the agile architecture-centric approach and the Quality in Use Integrated Model (QUIM). Further, QXSBD specifies the subset of usability metrics that need to be assessed at the major milestones in agile process. This integration employs the Usability Critical Parameters Workshop (UCPW) to provide engineering practices defining the usability requirements and design goals. We demonstrate the QXSBD, process through customer request project case study. The obtained results have shown that usability issues have been reduced by about 30%. Noticeable end user satisfaction has been achieved while maintaining the project total cost.