Usability metric for mobile application: a goal question metric (GQM) approach

Authors:
Azham Hussain;Elaine Ferneley
Affiliations:
University of Salford, UK;University of Salford, UK
Venue:
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
Year:
2008

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Abstract

Many usability guidelines have been created in numerous areas and mobile devices application is included as well. However, there is not much published works in relation to the usability guidelines that comes up together with metric. Although a number of measurement models (e.g. The Metric for Usability Standard in Computing [MUSiC]) have been produced for evaluating usability, they are not focusing on mobile application. This paper will make an attempt to review the existing measurement models and will further explain the development of usability metric using GQM approach. Further research will firstly develop a set of usability guidelines for mobile application which will be used to develop a metric for usability measurement.