Electronic commerce in China: emerging success stories
Information and Management
A survey of trust and reputation systems for online service provision
Decision Support Systems
E-business differentiation through value-based trust
Information and Management
Effects of a reputation feedback system on an online consumer-to-consumer auction market
Decision Support Systems
Online reputation systems: Design and strategic practices
Decision Support Systems
Trust in consumer-to-consumer electronic commerce
Information and Management
A study of B2B e-market in China: E-commerce process perspective
Information and Management
A multidimensional framework of web browsers' trust and distrust of banner advertisements
International Journal of Business Information Systems
Electronic Commerce Research and Applications
A model of customers' initial trust in unknown online retailers: an empirical study
International Journal of Business Information Systems
A comparison of Asian e-government websites quality: using a non-parametric test
International Journal of Business Information Systems
Toward multi-dimensional trust: exploring antecedents to trust in a complex domain
International Journal of Business Information Systems
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This study investigates fraud on Taobao, an online auction house in China. We apply routine activity theory, which suggests that in order for a crime to occur three components must be present together: a motivated offender, a suitable target and the lack of a capable guardian. We survey 346 Taobao users and find strong support for the relationship of the crime rate with the presence of motivated offenders and the suitability of the target. We also find that, for the online environment, target suitability depends on factors that may be unique to this environment. Our results increase understanding of the fraud dynamic and provide information for effective choices for online information systems design, policies, and procedures. Further, we provide support for the applicability of routine activity theory in a virtual environment and in a non-Western marketplace.