The information system as a competitive weapon
Communications of the ACM - Special section on management of information systems
Electronic commerce: a manager's guide
Electronic commerce: a manager's guide
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
Establishing online trust through a community responsiblity system
Decision Support Systems
The Psychology of the Internet
The Psychology of the Internet
Trust Transfer on the World Wide Web
Organization Science
Building users' trust in freeware providers and the effects of this trust on users' perceptions of usefulness, ease of use and intended use of freeware
Trust me, would i steer you wrong? the influence of peer recommendations within virtual communities
Trust me, would i steer you wrong? the influence of peer recommendations within virtual communities
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Explaining cybermediation: an organizational analysis of electronic retailing
International Journal of Electronic Commerce - Special issue: Electronic commerce and market transformation
Investigating interactions of trust and interest similarity
Decision Support Systems
Journal of Management Information Systems
Sense of Virtual Community: A Conceptual Framework and Empirical Validation
International Journal of Electronic Commerce
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs
Journal of Management Information Systems
Cultivating Trust and Harvesting Value in Virtual Communities
Management Science
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Social and attitudinal determinants of viral marketing dynamics
Computers in Human Behavior
An empirical analysis of consumers' protection toward e-commerce transactions in Malaysia
International Journal of Business Information Systems
Understanding sustained participation in transactional virtual communities
Decision Support Systems
Which is more important in Internet shopping, perceived price or trust?
Electronic Commerce Research and Applications
Information Technology and Management - Special issue on New Theories and Methods for Technology Adoption Research
Predicting e-commerce company success by mining the text of its publicly-accessible website
Expert Systems with Applications: An International Journal
Electronic Commerce Research and Applications
Assessing the ripple effects of online opinion leaders with trust and distrust metrics
Expert Systems with Applications: An International Journal
Disclosure Intention of Location-Related Information in Location-Based Social Network Services
International Journal of Electronic Commerce
Dynamic Pricing Strategies Between Online and Off-Line Retailers Based on Switching Costs
Journal of Electronic Commerce in Organizations
Fraud on Taobao: an application of routine activity theory
International Journal of Business Information Systems
Store survival in online marketplace: An empirical investigation
Decision Support Systems
Efficient communication architecture for the C2C agent
Computer Standards & Interfaces
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In China, major C2C websites are focusing on increasing their customer bases by converting members of their virtual communities (VCs) into C2C buyers and sellers. This phenomenon is called e-commerce based on social networks (ENS). The current research analyzes what factors affect trust building among VC members and how this trust influences the trust in the C2C website or vendor. We propose and empirically test a model of trust in VCs based on the trust formation mechanism. Using data collected from Taobao Virtual Community, we show that familiarity, perceived similarity, structural assurance, and trust propensity are important antecedents to trust in members in VCs. Analyses of the two kinds of trust show that trust in members' ability significantly affects three dimensions of trust in the vendor/website in terms of ability, integrity, and benevolence. In addition, trust in members' integrity and benevolence stimulates the purchase intention and trust in the vendor/website's ability positively affects the intention to get information and the purchase intention.