Online help systems: design and implementation
Online help systems: design and implementation
Information retrieval using a hypertext-based help system
SIGIR '89 Proceedings of the 12th annual international ACM SIGIR conference on Research and development in information retrieval
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The work to make a network work: studying CSCW in action
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Sociology, CSCW, and working with customers
The social and interactional dimensions of human-computer interfaces
Intelligent help in a one-shot dialog: a protocol study
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Designing organizational interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
Outsiders on the inside: sharing information through a computer archive
Outsiders on the inside: sharing information through a computer archive
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Thunderwire: a field study of an audio-only media space
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Hanging on the ‘wire: a field study of an audio-only media space
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on speech as data
Empathic communities: reaching out across the Web
interactions
Computing, Social Activity, and Entertainment: A Field Study of a Game MUD
Computer Supported Cooperative Work - Special issue on interaction and collaboration in MUDs
Sustaining mentoring relationships on-line
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Supporting Public Availability and Accessibility with Elvin: Experiences and Reflections
Computer Supported Cooperative Work
Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Negotiating Use: Making Sense of Mobile Technology
Personal and Ubiquitous Computing
Collaborative Support for Informal Information in Collective Memory Systems
Information Systems Frontiers
Tech support engineers' communication in a chat tool
CHI '00 Extended Abstracts on Human Factors in Computing Systems
What's happening?: the community awareness application
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Presence awareness: multiple sources, multiple roles
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Community Formation via a Distributed, Privacy-Protecting Matchmaking System
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
Beyond relative advantage: factors in end-user uptake of computer supported cooperative work
Advanced topics in end user computing
Advanced topics in end user computing
I-DIAG: from community discussion to knowledge distillation
Communities and technologies
Group awareness in distributed software development
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Creating a system to share user experience best practices at eBay
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Synchronous broadcast messaging: the use of ICT
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Chatting with teenagers: Considering the place of chat technologies in teen life
ACM Transactions on Computer-Human Interaction (TOCHI)
The adoption and use of 'BABBLE': a field study of chat in the workplace
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
Understanding consultants' information-seeking practices: knowledge management's touchpoint
CHI '08 Extended Abstracts on Human Factors in Computing Systems
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
Resilience through technology adoption: merging the old and the new in Iraq
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
mimir: a market-based real-time question and answer service
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What's happening?: promoting community awareness through opportunistic, peripheral interfaces
Proceedings of the Working Conference on Advanced Visual Interfaces
TAPPED IN: a new on-line teacher community concept for the next generation of internet technology
CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning
An empirical study of critical mass and online community survival
Proceedings of the 2010 ACM conference on Computer supported cooperative work
HCI '08 Proceedings of the Third IASTED International Conference on Human Computer Interaction
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting synchronous social q&a throughout the question lifecycle
Proceedings of the 20th international conference on World wide web
Tie strength in question & answer on social network sites
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Conceptualizing and advancing research networking systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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