Collaborative Support for Informal Information in Collective Memory Systems

Authors:
Mark S. Ackerman;David W. Mcdonald
Affiliations:
Department of Information and Computer Science University of California, Irvine Irvine, CA 92697 ackerman@ics.uci.eduhttp://www.ics.uci.edu/CORPS/ackerman.html;Department of Information and Computer Science University of California, Irvine Irvine, CA 92697 dmcdonal@ics.uci.edu
Venue:
Information Systems Frontiers
Year:
2000

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Abstract

Organizational memory systems (OMS) support organizations to ensure organizational learning, flexibility and efficiency and the management of change. The paper describes the term organizational memory and reviews a set of theories contributing to this ...