Automatic text processing
Discovering shared interests using graph analysis
Communications of the ACM - Special issue on internetworking
A softbot-based interface to the Internet
Communications of the ACM
Bottom-up design of software agents
Communications of the ACM
Proceedings of the international workshop on Broadcasting and gossiping 1990
Proceedings of the international workshop on Broadcasting and gossiping 1990
Intellectual Teamwork: The Social and Technological Bases of Cooperative Work
Intellectual Teamwork: The Social and Technological Bases of Cooperative Work
GLIMPSE: a tool to search through entire file systems
WTEC'94 Proceedings of the USENIX Winter 1994 Technical Conference on USENIX Winter 1994 Technical Conference
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Referral Web: combining social networks and collaborative filtering
Communications of the ACM
AGS: introducing agents as services provided by digital libraries
DL '97 Proceedings of the second ACM international conference on Digital libraries
Yenta: a multi-agent, referral-based matchmaking system
AGENTS '97 Proceedings of the first international conference on Autonomous agents
An evidential model of distributed reputation management
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
Emergence of agent-based referral networks
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 3
Ranking user's relevance to a topic through link analysis on web logs
Proceedings of the 4th international workshop on Web information and data management
Collaborative Support for Informal Information in Collective Memory Systems
Information Systems Frontiers
Intelligent Agents on the Internet: Fact, Fiction, and Forecast
IEEE Expert: Intelligent Systems and Their Applications
Design Issues for Agent-Based Resource Locator Systems
PAKM '02 Proceedings of the 4th International Conference on Practical Aspects of Knowledge Management
Community Formation via a Distributed, Privacy-Protecting Matchmaking System
Community Computing and Support Systems, Social Interaction in Networked Communities [the book is based on the Kyoto Meeting on Social Interaction and Communityware, held in Kyoto, Japan, in June 1998]
Message Analysis for the Recommendation of Contact Persons within Defined Subject Fields
IEA/AIE '02 Proceedings of the 15th international conference on Industrial and engineering applications of artificial intelligence and expert systems: developments in applied artificial intelligence
Agent augmented community-information: the ACORN architecture
CASCON '97 Proceedings of the 1997 conference of the Centre for Advanced Studies on Collaborative research
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
Detecting deception in reputation management
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
Web Intelligence and Agent Systems
A Dynamic Pricing Mechanisms for P2P Referral Systems
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 3
Privacy Preserving Link Analysis on Dynamic Weighted Graph
Computational & Mathematical Organization Theory
Formal models for expert finding in enterprise corpora
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
Organization of grid resources in communities
Proceedings of the 4th international workshop on Middleware for grid computing
Temporal Profiling for Opportunistic Partnership Recommendation
Computer Supported Cooperative Work in Design IV
Community mining from multi-relational networks
PKDD'05 Proceedings of the 9th European conference on Principles and Practice of Knowledge Discovery in Databases
Autonomous gossiping of information in a p2p network with artificial ants
ANTS'06 Proceedings of the 5th international conference on Ant Colony Optimization and Swarm Intelligence
A PDD-Based searching approach for expert finding in intranet information management
AIRS'06 Proceedings of the Third Asia conference on Information Retrieval Technology
The pwc connection machine: an adaptive expertise provider
ECCBR'06 Proceedings of the 8th European conference on Advances in Case-Based Reasoning
A community of autonomous agents for the search and distribution of information in networks
IRSG'97 Proceedings of the 19th Annual BCS-IRSG conference on Information Retrieval Research
Self-organization in an agent network: A mechanism and a potential application
Decision Support Systems
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We propose an agent-based framework for assisting and simplifying person-to-person communication for information gathering tasks. As an example, we focus on locating experts for any specified topic. In our approach, the informal person-to-person networks that exist within an organization are used to "referral chain" requests for expertise. User-agents help automate this process. The agents generate referrals by analyzing records of email communication patterns. Simulation results show that the higher responsiveness of an agent-based system can be effectively traded for the higher accuracy of a completely manual approach. Furthermore, preliminary experience with a group of users on a prototype system has shown that useful automatic referrals can be found in practice. Our experience with actual users has also shown that privacy concerns are central to the successful deployment of personal agents: an advanced agent-based system will therefore need to reason about issues involving trust and authority.