Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Using web structure for classifying and describing web pages
Proceedings of the 11th international conference on World Wide Web
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Enterprise expert and knowledge discovery
Proceedings of the HCI International '99 (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Communication, Cooperation, and Application Design-Volume 2 - Volume 2
Challenges in enterprise search
ADC '04 Proceedings of the 15th Australasian database conference - Volume 27
AAAI'96 Proceedings of the thirteenth national conference on Artificial intelligence - Volume 1
The ContactFinder agent: answering bulletin board questions with referrals
AAAI'96 Proceedings of the thirteenth national conference on Artificial intelligence - Volume 1
A study of the relationship between ad hoc retrieval and expert finding in enterprise environment
Proceedings of the 10th ACM workshop on Web information and data management
Integrating multiple document features in language models for expert finding
Knowledge and Information Systems
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Expert finding is a frequently faced problem in Intranet information management, which aims at locating certain employees in large organizations. A Person Description Document (PDD)-based retrieval model is proposed in this paper for effective expert finding. At first, features and context about an expert are extracted to form a profile which is called the expert’s PDD. A retrieval strategy based on BM2500 algorithm and bi-gram weighting is then used to rank experts which are represented by their PDDs. This model proves effective and the method based on this model achieved the best performance in TREC2005 expert finding task.Comparative studies with traditional non-PDD methods indicate that the proposed model improves the system performance by over 45%.