Referral Web: combining social networks and collaborative filtering
Communications of the ACM
A cooccurrence-based thesaurus and two applications to information retrieval
Information Processing and Management: an International Journal
Communications of the ACM
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Sharing Expertise: Beyond Knowledge Management
Sharing Expertise: Beyond Knowledge Management
Introduction to Modern Information Retrieval
Introduction to Modern Information Retrieval
Hybrid Recommender Systems: Survey and Experiments
User Modeling and User-Adapted Interaction
Recommending collaboration with social networks: a comparative evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Case Retrieval Nets: Basic Ideas and Extensions
KI '96 Proceedings of the 20th Annual German Conference on Artificial Intelligence: Advances in Artificial Intelligence
Segmenting sentences into linky strings using d-bigram statistics
COLING '96 Proceedings of the 16th conference on Computational linguistics - Volume 2
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Case-based recommender systems
The Knowledge Engineering Review
A personalized system for conversational recommendations
Journal of Artificial Intelligence Research
AAAI'96 Proceedings of the thirteenth national conference on Artificial intelligence - Volume 1
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
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The Connection Machine helps PricewaterhouseCoopers LLP (PwC) partners and staff to solve problems by connecting people to people. It allows information seekers to enter their question in free text, finds knowledgeable colleagues, forwards the question to them, obtains the answer and sends it back to the seeker. In the course of this interaction, the application unobtrusively learns and updates user profiles and thereby increases its routing accuracy. The Connection Machine combines features of expertise locators, adaptive case-based recommender systems and question answering applications. This document describes the core technology that supports the workflow, the user modeling and the retrieval technology of the Connection Machine.