Online help systems: design and implementation issues (panel)
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The application system/400 help facility—philosophy and considerations
IBM Systems Journal
Help by guided tasks: utilizing UIMS knowledge
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM SIGDOC Asterisk Journal of Computer Documentation
Such easy-to-use systems!: How organizations shape the design and use of online help systems
COCS '95 Proceedings of conference on Organizational computing systems
The Zephyr Help Instance: promoting ongoing activity in a CSCW system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Web style guides: who, what, where
SIGDOC '97 Proceedings of the 15th annual international conference on Computer documentation
Semiotic engineering contributions for designing online help systems
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
Collaborative Support for Informal Information in Collective Memory Systems
Information Systems Frontiers
An empirical study of on-line help design: features and principles
International Journal of Human-Computer Studies
Documentation: not yet implemented, but coming soon!
The human-computer interaction handbook
Designing help topics for use with text-to-speech
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Transforming DITA topics for speech synthesis output
Proceedings of the eighteenth conference on Hypertext and hypermedia
Extending traditional user assistance systems to support an auditory interface
AIAP'07 Proceedings of the 25th conference on Proceedings of the 25th IASTED International Multi-Conference: artificial intelligence and applications
Improvements to a speech-enabled user assistance system based on pilot study results
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Expressing help at appropriate levels
Proceedings of the 26th annual ACM international conference on Design of communication
DTorial: An Interactive Tutorial Framework for Blind Users in a Web 2.0 World
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Semantic transparency in user assistance systems
Proceedings of the 27th ACM international conference on Design of communication
Modeling task experience in user assistance systems
Proceedings of the 27th ACM international conference on Design of communication
The macro-structure of use of help
Proceedings of the 27th ACM international conference on Design of communication
User modeling to support the development of an auditory help system
TSD'07 Proceedings of the 10th international conference on Text, speech and dialogue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Hi-index | 0.00 |