Interfacing thought: cognitive aspects of human-computer interaction
Online help systems: design and implementation
Online help systems: design and implementation
The Nurnberg funnel: designing minimalist instruction for practical computer skill
The Nurnberg funnel: designing minimalist instruction for practical computer skill
What help do users need?: taxonomies for on-line information needs & access methods
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Standards for online communiciaton: publishing information for the Internet/World Wide Web/help systems/corporate intranets
Building natural language generation systems
Building natural language generation systems
Developing and evaluating conversational agents
Embodied conversational agents
Voicexml: Introduction to Developing Speech Applications: Version
Voicexml: Introduction to Developing Speech Applications: Version
User interfaces and help systems: from helplessness to intelligent assistance
Artificial Intelligence Review
Proceedings of the 21st annual international conference on Documentation
The use of eBooks and interactive multimedia as alternative forms of technical documentation
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Designing help topics for use with text-to-speech
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Similarity is more important than expertise: accent effects in speech interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluation of pause intervals between haptic/audio cues and subsequent speech information
Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
Implementing a Multimodal Interface to a DITA User Assistance Repository
AH '08 Proceedings of the 5th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
Web application and design of communication
Proceedings of the 26th annual ACM international conference on Design of communication
Social networks and design of communication
Proceedings of the Workshop on Open Source and Design of Communication
Hi-index | 0.00 |
User assistance, as implemented in most commercial computing applications deployed today, has a number of well documented limitations. Speech technology can be used to complement traditional user assistance techniques and mitigate some of these problems. This paper reports the results from a pilot study conducted on a speech-enabled user assistance system, and describes improvements to the system made as a result of that initial study.