Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Double-level languages and co-operative working
AI & Society
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Commentary on Suchman article and Winograd response
Computer Supported Cooperative Work
A comment on Lucy Suchman's “Do categories have politics?”
Computer Supported Cooperative Work
Towards an integrated organization and technology development
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
POLITeam bridging the gap between Bonn and Berlin for and with the users
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Chalk and cheese: BPR and ethnomethodologically informed ethnography in CSCW
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Merging multiple perspectives in groupware use: intra- and intergroup conventions
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Beyond relative advantage: factors in end-user uptake of computer supported cooperative work
Advanced topics in end user computing
Advanced topics in end user computing
Dual materiality and knowing in petroleum production
Information and Organization
Better safe than sorry: collaboration in safety-critical environments
Proceedings of the 2013 conference on Computer supported cooperative work companion
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This paper exemplifies how to make aggregated descriptions or requirements of work processes to serve as references or resources for future situated actions in the operations of a new oil installation. It describes a joint organisational and IT-development process of a CSCW-application that supports personel in their daily preparations for operations. The paper discusses how the organisational members themselves were empowered to describe the proper format of representation, with activities, products, roles, responsibilities and co-ordination mechanisms in general.