Better safe than sorry: collaboration in safety-critical environments

  • Authors:
  • Elina Vartiainen;Kristoffer Husøy;Clint Heyer

  • Affiliations:
  • ABB Corporate Research, Västerås, Norway;ABB Oil, gas & petrochemicals, Technology & Innovation, Oslo, Norway;IT University of Copenhagen, Copenhagen, Denmark

  • Venue:
  • Proceedings of the 2013 conference on Computer supported cooperative work companion
  • Year:
  • 2013

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Abstract

Collaboration in safety-critical environment introduces special challenges for the tools in use, as the tools need to reliably support work tasks conducted in challenging and verifying situations. Examples of these types of environments include industrial settings (i.e. oil and gas platforms, mines, and factories), transportation (i.e. ships, airplanes, and trains), military settings, and hospitals. People collaborating and communicating with each other in safety-critical environments might be co-located or interacting remotely, and the interaction can be simultaneous or asynchronous. Furthermore, the information communicated need to be accurate and timely. This workshop aims to bring together researchers from various backgrounds to discuss challenges and opportunities designing IT tools for collaboration in safety-critical environments. Such tools could bring significant improvements to personnel safety as well as efficiency when carefully designed. We also invite studies describing safety-critical environments and their needs for collaboration tools. Such information is traditionally challenging to gather because these types of environments are physically dangerous and/or difficult to access.