Supporting groupware conventions through contextual awareness

  • Authors:
  • Gloria Mark;Ludwin Fuchs;Markus Sohlenkamp

  • Affiliations:
  • GMD-FIT, German National Research Center for Information Technology;GMD-FIT, German National Research Center for Information Technology;GMD-FIT, German National Research Center for Information Technology

  • Venue:
  • ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
  • Year:
  • 1997

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Abstract

Conventions are an important part of articulation work. They are a means to merge the various perspectives and workstyles that are involved in handling shared objects in CSCW. We report on convention use with a groupware system used in a government ministry. Our findings suggest that defining, establishing, and following conventions is aided by the visibility of other people's activities using the system. We describe a prototype that supports users in maintaining conventions by providing awareness facilities and an overview for shared objects.