Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
KMS: a distributed hypermedia system for managing knowledge in organizations
Communications of the ACM
Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Populating the application: a model of awareness for cooperative applications
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Communications of the ACM
Supporting cooperation in a virtual organization
ICIS '98 Proceedings of the international conference on Information systems
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
A framework of knowledge management systems: issues and challenges for theory and practice
ICIS '00 Proceedings of the twenty first international conference on Information systems
Usability Engineering
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Shifting Perspectives on Organizational Memory: From Storage to Active Remembering
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
Computer Supported Cooperative Work
On finding things out: situating organisational knowledge in CSCW
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Pruning the answer garden: knowledge sharing in maintenance engineering
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
A spatial model of interaction in large virtual environments
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Aether: an awareness engine for CSCW
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Supporting groupware conventions through contextual awareness
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Expertise sharing in a heterogeneous organizational environment
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
WaterCooler: exploring an organization through enterprise social media
Proceedings of the ACM 2009 international conference on Supporting group work
Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams
Computer Supported Cooperative Work
Affording Mechanisms: An Integrated View of Coordination and Knowledge Management
Computer Supported Cooperative Work
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
| Hi-index | 0.00 |
This paper presents an innovative approach to solve the problem of missing transparency of competencies within virtual organizations. We based our work on empirical studies to cope with the problem of competence finding in distributed organizations. Former studies have shown that central storage of expertise profiles is inappropriate due to missing flexibility and high costs of maintenance. The focus of our approach is to support peripheral awareness to become aware of the available competences in organizations. Our approach runs along two lines: making expertise-related communication visible for all members of an organization and visualizing competence-indicating events in collaboration infrastructures. We verified this approach by the evaluation of a prototypical implementation.