The information technology champion: aiding and abetting, care and feeding
Proceedings of the Twenty-First Annual Hawaii International Conference on Applications Track
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Why CSCW applications fail: problems in the adoption of interdependent work tools
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Supporting the information technology champion
MIS Quarterly - Special issue on the strategic use of information systems
Gardeners and gurus: patterns of cooperation among CAD users
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Exploring obstacles: integrating CSCW in evolving organisations
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Using metalevel techniques in a flexible toolkit for CSCW applications
ACM Transactions on Computer-Human Interaction (TOCHI)
User-centered technology: a rhetorical theory for computers and other mundane artifacts
User-centered technology: a rhetorical theory for computers and other mundane artifacts
Information ecologies: using technology with heart
Information ecologies: using technology with heart
At the heart of information ecologies: invisibility and technical communication
ACM Journal of Computer Documentation (JCD)
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
IT and organizational change in digital economies: a socio-technical approach
ACM SIGCAS Computers and Society
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
A Tale of Two Toolkits: Relating Infrastructure andUse in Flexible CSCW Toolkits
Computer Supported Cooperative Work
Introduction to Special Issue on Evolving Use of Groupware
Computer Supported Cooperative Work
Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Constructing Interdependencies withCollaborative Information Technology
Computer Supported Cooperative Work
The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Making things work: dimensions of configurability as appropriation work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Why groupware succeeds: discretion or mandate?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Component-based tailorability: Enabling highly flexible software applications
International Journal of Human-Computer Studies
Psychological Ownership and the Individual Appropriation of Technology
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
The co-evolution of taxi drivers and their in-car navigation systems
Pervasive and Mobile Computing
Engaging with practices: design case studies as a research framework in CSCW
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Workplace warriors: identifying team practices of appropriation in software ecosystems
Proceedings of the 4th International Workshop on Cooperative and Human Aspects of Software Engineering
Supporting the Collaborative Appropriation of an Open Software Ecosystem
Computer Supported Cooperative Work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Appropriation by unanticipated users: looking beyond design intent and expected use
Proceedings of the 2013 conference on Computer supported cooperative work
| Hi-index | 0.00 |
Previous work has shown that the successful appropriation of technology into practice depends heavily on users' understandings and narratives around the technology's use. Who drives the successful appropriation process is still ill-defined within the literature. In this paper, we present a case study conducted in a research university, using interviews to understand staff practices and technology appropriation within their work contexts. We found that the successful appropriation of collaborative IT relies on the invisible work conducted by those people within groups who formally or informally aid their colleagues in the successful 'cultivation' of practices and sensemaking around technology-people we call shepherds. We draw parallels to other work that suggest the need for similar types of agents and close with a dialog concerning the challenge of establishing shepherding practices within large organizations.