User-tailorable systems: pressing the issues with buttons

  • Authors:
  • Allan MacLean;Kathleen Carter;Lennart Lövstrand;Thomas Moran

  • Affiliations:
  • Rank Xerox EuroPARC, 61 Regent Street, Cambridge CB2 1AB, England;Rank Xerox EuroPARC, 61 Regent Street, Cambridge CB2 1AB, England;Rank Xerox EuroPARC, 61 Regent Street, Cambridge CB2 1AB, England;Rank Xerox EuroPARC, 61 Regent Street, Cambridge CB2 1AB, England

  • Venue:
  • CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 1990

Quantified Score

Hi-index 0.02

Visualization

Abstract

It is impossible to design systems which are appropriate for all users and all situations. We believe that a useful technique is to have end users tailor their systems to match their personal work practices. This requires not only systems which can be tailored, but a culture within which users feel in control of the system and in which tailoring is the norm. In a two-pronged research project we have worked closely with a group of users to develop a system to support tailoring and to help the users evolve a “tailoring culture”. This has resulted in a flexible system based around the use of distributed on-screen Buttons to support a range of tailoring techniques.