Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Visual support for reengineering work processes
COCS '93 Proceedings of the conference on Organizational computing systems
InfoCrystal: a visual tool for information retrieval & management
CIKM '93 Proceedings of the second international conference on Information and knowledge management
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The integration of computing and routine work
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Computerization and controversy (2nd ed.)
Freeflow: mediating between representation and action in workflow systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Extending Graphplan to handle uncertainty and sensing actions
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
Techniques for Supporting Dynamic and Adaptive Workflow
Computer Supported Cooperative Work
ML-DEWS: Modeling Language to Support Dynamic Evolution within Workflow Systems
Computer Supported Cooperative Work
A Light Workflow Management System Using SimpleProcess Models
Computer Supported Cooperative Work
A very high level programming language for data processing applications
Communications of the ACM
Designing and Implementing a Multi-Agent Architecture for Business Process Management
ATAL '97 Proceedings of the 4th International Workshop on Intelligent Agents IV, Agent Theories, Architectures, and Languages
Introductory Essay: Improvisation As a Mindset for Organizational Analysis
Organization Science
Human Problem Solving
Plans as situated action: an activity theory approach to workflow systems
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Interaction as a framework for flexible workflow modelling
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
On building workflow models for flexible processes
ADC '02 Proceedings of the 13th Australasian database conference - Volume 5
Software infrastructure and design challenges for ubiquitous computing applications
Communications of the ACM
Regulating Work in Digital Enterprises: A Flexible Managerial Framework
On the Move to Meaningful Internet Systems, 2002 - DOA/CoopIS/ODBASE 2002 Confederated International Conferences DOA, CoopIS and ODBASE 2002
Sparrow web: group-writable information on structured web pages
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Client-side monitoring for web mining
Journal of the American Society for Information Science and Technology
Supporting activity-centric collaboration through peer-to-peer shared objects
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
ACM Transactions on Computer-Human Interaction (TOCHI)
One-hundred days in an activity-centric collaboration environment based on shared objects
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer Supported Cooperative Work
Specification and validation of process constraints for flexible workflows
Information Systems
Roles and relationships for unified activity management
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
The Metamorphoses of Workflow Projects in their Early Stages
Computer Supported Cooperative Work
The wheel of collaboration tools: a typology for analysis within a holistic framework
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Business activity patterns: a new model for collaborative business applications
IBM Systems Journal
Activity explorer: activity-centric collaboration from research to product
IBM Systems Journal
Studying activity patterns in CSCW
CHI '07 Extended Abstracts on Human Factors in Computing Systems
International Journal of Electronic Commerce
Distributed process execution in collaborative networks
Robotics and Computer-Integrated Manufacturing
The NExT System: Towards True Dynamic Adaptations of Semantic Web Service Compositions
ESWC '07 Proceedings of the 4th European conference on The Semantic Web: Research and Applications
From Personal Task Management to End-User Driven Business Process Modeling
BPM '08 Proceedings of the 6th International Conference on Business Process Management
In search of coherence: a review of e-mail research
Human-Computer Interaction
Enhancing Semantic Web Services with Inheritance
ISWC '08 Proceedings of the 7th International Conference on The Semantic Web
Evaluating a Mobile Emergency Response System
Groupware: Design, Implementation, and Use
A framework for light-weight composition and management of ad-hoc business processes
TAMODIA'07 Proceedings of the 6th international conference on Task models and diagrams for user interface design
Resilient Business Process Management: Framework and services
Expert Systems with Applications: An International Journal
Supporting free collaboration and process-based scripts in poEML
EC-TEL'10 Proceedings of the 5th European conference on Technology enhanced learning conference on Sustaining TEL: from innovation to learning and practice
Business process support as a basis for computerized knowledge management
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
A collaborative framework for unexpected exception handling
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
Communications of the ACM
Proceedings of the 3rd Annual ACM Web Science Conference
CrowdLang: a programming language for the systematic exploration of human computation systems
SocInfo'12 Proceedings of the 4th international conference on Social Informatics
Supporting elastic collaboration: integration of collaboration components in dynamic contexts
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
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In the past, most collaboration support systems have focused on either automating fixed work processes or simply supporting communication in ad-hoc processes. This results in systems that are usually inflexible and difficult to change or that provide no specific support to help users decide what to do next.This paper describes a new kind of tool that bridges the gap between these two approaches by flexibly supporting processes at many points along the spectrum: from highly specified to highly unspecified. The development of this approach was strongly based on social science theory about collaborative work.