Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Designing interaction
Selected papers of the Second Workshop on Concurrency and compositionality
Computational mail as network infrastructure for computer-supported cooperative work
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Workflow management systems for financial services
COCS '93 Proceedings of the conference on Organizational computing systems
Situating conversations within the language/action perspective: the Milan conversation model
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Dynamic change within workflow systems
COCS '95 Proceedings of conference on Organizational computing systems
Freeflow: mediating between representation and action in workflow systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Of maps and scripts—the status of formal constructs in cooperative work
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
The synthesis problem for elementary net systems is NP-complete
Theoretical Computer Science
A three-faceted view of information systems
Communications of the ACM
Tolerating exceptions in workflows: a unified framework for data and processes
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
The Workflow Imperative: Building Real World Business Solutions
The Workflow Imperative: Building Real World Business Solutions
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
EMail With A Mind of Its Own: The Safe-Tcl Language for Enabled Mail
Proceedings of the IFIP TC6/WG6.5 International Conference on Upper Layer Protocols, Architectures and Applications
Lectures on Petri Nets I: Basic Models, Advances in Petri Nets, the volumes are based on the Advanced Course on Petri Nets
Lectures on Petri Nets I: Basic Models, Advances in Petri Nets, the volumes are based on the Advanced Course on Petri Nets
Computer Supported Cooperative Work and Petri Nets
Lectures on Petri Nets II: Applications, Advances in Petri Nets, the volumes are based on the Advanced Course on Petri Nets
Proceedings of the 14th International Conference on Application and Theory of Petri Nets
Workflow from within and without: technology and cooperative work on the print industry shopfloor
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Rethinking CSCW systems: the architecture of MILANO
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Coping with errors: the importance of process data in robust sociotechnical systems
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
How can cooperative work tools support dynamic group process? bridging the specificity frontier
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Interaction as a framework for flexible workflow modelling
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Simple models for articulating complex work processes
ACM SIGGROUP Bulletin
Net Theory and Workflow Models (abstract)
Proceedings of the 20th International Conference on Application and Theory of Petri Nets
Improving Flexibility of Workflow Management Systems
Business Process Management, Models, Techniques, and Empirical Studies
Flexible Support of Team Processes by Adaptive Workflow Systems
Distributed and Parallel Databases
Correctness criteria for dynamic changes in workflow systems: a survey
Data & Knowledge Engineering - Special issue: Advances in business process management
The Metamorphoses of Workflow Projects in their Early Stages
Computer Supported Cooperative Work
Building conference proceedings requires adaptable workflow and content management
VLDB '06 Proceedings of the 32nd international conference on Very large data bases
Applying algebraic approaches for modeling workflows and their transformations in mobile networks
Mobile Information Systems
Supporting effective unexpected exceptions handling in workflow management systems
Proceedings of the 2007 ACM symposium on Applied computing
Proceedings of the 2008 Spring simulation multiconference
Analysis of workflow dynamic changes based on Petri net
Information and Software Technology
Analysing a workflow management system: three levels of failure
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
Evolutionary design through reflective Petri nets: an application to workflow
SE '08 Proceedings of the IASTED International Conference on Software Engineering
Enhancing support for collaboration in software development environments
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
Design and control of workflow processes: business process management for the service industry
Design and control of workflow processes: business process management for the service industry
Coordinating multi-task environments through the methodology of relations graph
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Resilient Business Process Management: Framework and services
Expert Systems with Applications: An International Journal
SISO: simple service orchestration (video showcase)
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Supporting business process experts in tailoring business processes
Interacting with Computers
Introducing case management: opening workflow management’s black box
BPM'06 Proceedings of the 4th international conference on Business Process Management
Dynamic workflow modeling and verification
CAiSE'06 Proceedings of the 18th international conference on Advanced Information Systems Engineering
A collaborative framework for unexpected exception handling
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
Review and functional classification of collaborative systems
International Journal of Information Management: The Journal for Information Professionals
A Petri net model for changing units of learning in runtime
Knowledge-Based Systems
Computational Coordination Mechanisms: A tale of a struggle for flexibility
Computer Supported Cooperative Work
Investigating the success of operational business process management systems
Information Technology and Management
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Workflow management systems are considereda hot technology. Nevertheless, up to now they havenot had the diffusion other packages such asproductivity tools, E-mail systems and groupwareplatforms have. We believe that this fact is due tothe many limitations of current workflow technology(weak support for changes; complex exception handlingmechanisms; limited openness to and integrability withother system components; …) and that radically newworkflow management systems should be designed anddeveloped in order to offer adequate products to themarket. In this paper, we outline the main innovativefeatures of the workflow management component of theMilano system making it highly flexible and adaptable.Particular attention is paid to its modellingframework, which is based on a class of net systemswell supported by efficient algorithms, and to theservices it offers to both workflow designers andactors. The most relevant aspects of the MILANOworkflow management system are also illustratedthrough a realistic example.