Context and consciousness: activity theory and human-computer interaction
Context and consciousness: activity theory and human-computer interaction
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
JavaScript (2nd ed.): the definitive guide
JavaScript (2nd ed.): the definitive guide
Putting the enterprise into the enterprise system
Harvard Business Review
The invisible computer
How can cooperative work tools support dynamic group process? bridging the specificity frontier
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Architectural styles and the design of network-based software architectures
Architectural styles and the design of network-based software architectures
One-hundred days in an activity-centric collaboration environment based on shared objects
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Patterns of media use in an activity-centric collaborative environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Support for activity-based computing in a personal computing operating system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Greasemonkey Hacks: Tips & Tools for Remixing the Web with Firefox (Hacks)
Greasemonkey Hacks: Tips & Tools for Remixing the Web with Firefox (Hacks)
Business activity patterns: a new model for collaborative business applications
IBM Systems Journal
Activity management as a web service
IBM Systems Journal
Activity explorer: activity-centric collaboration from research to product
IBM Systems Journal
Ethnographic study of collaborative knowledge work
IBM Systems Journal
Artful making: what managers need to know about how artists work
Artful making: what managers need to know about how artists work
Developing feeds with rss and atom
Developing feeds with rss and atom
Business activity patterns: a new model for collaborative business applications
IBM Systems Journal
Activity management as a web service
IBM Systems Journal
24-hour knowledge factory: Using Internet technology to leverage spatial and temporal separations
ACM Transactions on Internet Technology (TOIT) - Special Issue on the Internet and Outsourcing
Service system fundamentals: work system, value chain, and life cycle
IBM Systems Journal
Interactive office documents: a new face for web 2.0 applications
Proceedings of the eighth ACM symposium on Document engineering
Creating and maintaining coherency in loosely coupled systems
IBM Systems Journal
SLIM--A Lightweight Environment for Synchronous Collaborative Modeling
MODELS '09 Proceedings of the 12th International Conference on Model Driven Engineering Languages and Systems
Contracting for Collaborative Services
Management Science
Using service responsibility tables to supplement UML in analyzing e-service systems
Decision Support Systems
Tools used in Global Software Engineering: A systematic mapping review
Information and Software Technology
Event-driven adaptive collaboration using semantically-enriched patterns
Expert Systems with Applications: An International Journal
The 24-Hour Knowledge Factory: Work and Organizational Redesign and Associated Challenges
Information Resources Management Journal
International Journal of Applied Logistics
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Until now, the greatest productivity gains in business processes have been achieved by formalizing the processes into computer-managed workflows. However, many processes have not yielded to this approach, and in its stead, users have depended on ad hoc collaboration tools, such as e-mail and instant messaging, to coordinate their work. While undeniably useful, these tools are disconnected from process methods and can become overloaded and unproductive. Through use cases, we show that many business people are, of necessity, integrators of information technology (IT), but receive inadequate support from centralized IT. We maintain that productivity will be increased by better enabling users to select and integrate IT services as their needs evolve, promoting a shift that we call the democratization of process. With the organizing principles of activity-centric computing and the arrival of valuable online services and decentralized methods for integrating them into existing applications, such a shift is now becoming technically feasible-a goal that enterprises should pursue.