Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
More than just a communication system: diversity in the use of electronic mail
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Unpacking collaboration: the interactional organisation of trading in a city dealing room
Computer Supported Cooperative Work
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Freeflow: mediating between representation and action in workflow systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
A usability study of awareness widgets in a shared workspace groupware system
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
How can cooperative work tools support dynamic group process? bridging the specificity frontier
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Human-Computer Interaction
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UMEA: translating interaction histories into project contexts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TaskView: design and evaluation of a task-based email interface
CASCON '02 Proceedings of the 2002 conference of the Centre for Advanced Studies on Collaborative research
Organizing Business Knowledge: The MIT Process Handbook
Organizing Business Knowledge: The MIT Process Handbook
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
One-hundred days in an activity-centric collaboration environment based on shared objects
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A social proxy for distributed tasks: design and evaluation of a working prototype
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing remail: reinventing the email client through innovation and integration
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Thread arcs: an email thread visualization
INFOVIS'03 Proceedings of the Ninth annual IEEE conference on Information visualization
Business activity patterns: a new model for collaborative business applications
IBM Systems Journal
Activity management as a web service
IBM Systems Journal
Activity explorer: activity-centric collaboration from research to product
IBM Systems Journal
Gui --- phooey!: the case for text input
Proceedings of the 20th annual ACM symposium on User interface software and technology
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Modeling and mining of dynamic trust in complex service-oriented systems
Information Systems
Event-driven adaptive collaboration using semantically-enriched patterns
Expert Systems with Applications: An International Journal
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This paper reports on three ethnographic studies of how people coordinate their activities in various work settings. The findings reported here are a derived set of relationships reflecting the nature of involvement of people in their activities. These findings were then tested by six analysts, who were conducting field studies of patterns of complex business activities. They used the derived relationships in the analysis of their data and in the representation of activity patterns. These usage cases revealed confusion between involvement relationships and job roles. Finally, several implications of these studies for designing an activity management prototype are presented.