Interfacing thought: cognitive aspects of human-computer interaction
Dynamic versus static menus: an exploratory comparison
ACM SIGCHI Bulletin
User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Patterns of sharing customizable software
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Triggers and barriers to customizing software
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A history-based macro by example system
UIST '92 Proceedings of the 5th annual ACM symposium on User interface software and technology
An adaptive environment for the user interface of Excel
IUI '93 Proceedings of the 1st international conference on Intelligent user interfaces
Split menus: effectively using selection frequency to organize menus
ACM Transactions on Computer-Human Interaction (TOCHI)
User customization of a word processor
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Three levels of end-user tailoring: customization, integration, and extension
Computers and design in context
Building bridges: customisation and mutual intelligibility in shared category management
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
An evaluation of a multiple interface design solution for bloated software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
A comparison of static, adaptive, and adaptable menus
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An empirical assessment of adaptation techniques
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Over the Shoulder Learning: Supporting Brief Informal Learning
Computer Supported Cooperative Work
Exploring the design space for adaptive graphical user interfaces
Proceedings of the working conference on Advanced visual interfaces
User interface façades: towards fully adaptable user interfaces
UIST '06 Proceedings of the 19th annual ACM symposium on User interface software and technology
Supporting interface customization using a mixed-initiative approach
Proceedings of the 12th international conference on Intelligent user interfaces
A predictive model of menu performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Strategies for accelerating on-line learning of hotkeys
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding the Utility of Rationale in a Mixed-Initiative System for GUI Customization
UM '07 Proceedings of the 11th international conference on User Modeling
Training towards mastery: overcoming the active user paradox
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ephemeral adaptation: the use of gradual onset to improve menu selection performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Investigating the psychology of task-based and presentation-based UI customization
CHI '09 Extended Abstracts on Human Factors in Computing Systems
CommunityCommands: command recommendations for software applications
Proceedings of the 22nd annual ACM symposium on User interface software and technology
Beyond performance: Feature awareness in personalized interfaces
International Journal of Human-Computer Studies
Evaluating reduced-functionality interfaces according to feature findability and awareness
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
What drives customization?: control or identity?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Dips and ceilings: understanding and supporting transitions to expertise in user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting behavioral differences and changes in personal task management
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Skillometers: reflective widgets that motivate and help users to improve performance
Proceedings of the 26th annual ACM symposium on User interface software and technology
An evaluation of advanced user interface customization
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
| Hi-index | 0.01 |
General-purpose software applications are usually not tailored for a specific user with specific tasks, strategies or preferences. In order to achieve optimal performance with such applications, users typically need to transition to an alternative efficient behavior. Often, features of such alternative behaviors are not initially accessible and first need to be customized. However, few research works formally study and empirically measure what drives a user to customize. In this paper, we describe the challenges involved in empirically studying customization behaviors, and propose a methodology for formally measuring the impact of potential customization factors. We then demonstrate this methodology by studying the impact of different customization factors on customization behaviors. Our results show that increasing exposure and awareness of customization features, and adding social influence can significantly affect the user's customization behavior.