How people revisit web pages: empirical findings and implications for the design of history systems
International Journal of Human-Computer Studies - Special issue: World Wide Web usability
Affordances, motivation, and the design of user interfaces
Communications of the ACM
Evaluating the effectiveness of spatial memory in 2D and 3D physical and virtual environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
GI '04 Proceedings of the 2004 Graphics Interface Conference
Field studies of computer system administrators: analysis of system management tools and practices
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Six Learning Barriers in End-User Programming Systems
VLHCC '04 Proceedings of the 2004 IEEE Symposium on Visual Languages - Human Centric Computing
Improving list revisitation with ListMaps
Proceedings of the working conference on Advanced visual interfaces
Supporting interface customization using a mixed-initiative approach
Proceedings of the 12th international conference on Intelligent user interfaces
Hard lessons: effort-inducing interfaces benefit spatial learning
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Strategies for accelerating on-line learning of hotkeys
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The strategic use of complex computer systems
Human-Computer Interaction
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Graphically enhanced keyboard accelerators for GUIs
Proceedings of Graphics Interface 2010
Improving command selection with CommandMaps
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Triggering triggers and burying barriers to customizing software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding impacts of hidden interfaces on mobile phone user experience
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Exploiting spatial memory to design efficient command interfaces
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Métamorphe: augmenting hotkey usage with actuated keys
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Promoting Hotkey use through rehearsal with ExposeHK
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The space between the notes: adding expressive pitch control to the piano keyboard
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Skillometers: reflective widgets that motivate and help users to improve performance
Proceedings of the 26th annual ACM symposium on User interface software and technology
Arpège: learning multitouch chord gestures vocabularies
Proceedings of the 2013 ACM international conference on Interactive tabletops and surfaces
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Interface guidelines encourage designers to include shortcut mechanisms that enable high levels of expert performance, but prior research has demonstrated that few users switch to using them. To help understand how interfaces can better support a transition to expert performance we develop a framework of the interface and human factors influencing expertise development. We then present a system called Blur that addresses three main problems in promoting the transition: prompting an initial switch to expert techniques, minimising the performance dip arising from the switch, and enabling a high performance ceiling. Blur observes the user's interaction with unaltered desktop applications and uses calm notification to support learning and promote awareness of an alternative hot command interface. An empirical study validates Blur's design, showing that users make an early and sustained switch to hot commands, and that doing so improves their performance and satisfaction.