Promoting Hotkey use through rehearsal with ExposeHK

  • Authors:
  • Sylvain Malacria;Gilles Bailly;Joel Harrison;Andy Cockburn;Carl Gutwin

  • Affiliations:
  • University of Canterbury, Christchurch, Canterbury, New Zealand;Telekom Innovation Laboratories, TU Berlin, Berlin, Germany;University of Canterbury, Christchurch, New Zealand;University of Canterbury, Christchurch, New Zealand;University of Saskatchewan, Saskatoon, Saskatchewan, Canada

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2013

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Abstract

Keyboard shortcuts allow fast interaction, but they are known to be infrequently used, with most users relying heavily on traditional pointer-based selection for most commands. We describe the goals, design, and evaluation of ExposeHK, a new interface mechanism that aims to increase hotkey use. ExposeHK's four key design goals are: 1) enable users to browse hotkeys; 2) allow non-expert users to issue hotkey commands as a physical rehearsal of expert performance; 3) exploit spatial memory to assist non-expert users in identifying hotkeys; and 4) maximise expert performance by using consistent shortcuts in a flat command hierarchy. ExposeHK supports these objectives by displaying hotkeys overlaid on their associated commands when a modifier key is pressed. We evaluated ExposeHK in three empirical studies using toolbars, menus, and a tabbed \'18ribbon' toolbar. Results show that participants used more hotkeys, and used them more often, with ExposeHK than with other techniques; they were faster with ExposeHK than with either pointing or other hotkey methods; and they strongly preferred ExposeHK. Our research shows that ExposeHK can substantially improve the user's transition from a \'18beginner mode' of interaction to a higher level of expertise.