Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Triggers and barriers to customizing software
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information and context: lessons from the study of two shared information systems
COCS '93 Proceedings of the conference on Organizational computing systems
From implementation to design: tailoring and the emergence of systematization in CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Coupling the user interfaces of a multiuser program
ACM Transactions on Computer-Human Interaction (TOCHI)
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Design for individuals, design for groups: tradeoffs between power and workspace awareness
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Interoperability as a means of articulation work
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Presto: an experimental architecture for fluid interactive document spaces
ACM Transactions on Computer-Human Interaction (TOCHI)
Moving document collections online: the evolution of a shared repository
Proceedings of the Sixth European conference on Computer supported cooperative work
Medium versus mechanism: supporting collaboration through customisation
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Presto: an experimental architecture for fluid interactive document spaces
ACM Transactions on Computer-Human Interaction (TOCHI)
Using properties for uniform interaction in the Presto document system
Proceedings of the 12th annual ACM symposium on User interface software and technology
Extending document management systems with user-specific active properties
ACM Transactions on Information Systems (TOIS)
Supporting articulation with the reconciler
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Conventions and Commitments in Distributed CSCW Groups
Computer Supported Cooperative Work
Multiple hierarchies in user workspace
CHI '01 Extended Abstracts on Human Factors in Computing Systems
The challenges of user-centered design and evaluation for infrastructure
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
What we talk about when we talk about context
Personal and Ubiquitous Computing
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Supporting Adaptable Consistency Control in Structured Collaborative Workspaces
Computer Supported Cooperative Work
Adaptability of classification schemes in cooperation: what does it mean?
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Proceedings of the 2007 international ACM conference on Supporting group work
Contemporary issues of enterprise content management: the case of Statoil
Scandinavian Journal of Information Systems
Announcing activity: design and evaluation of an intentionally enriched awareness service
Human-Computer Interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The organization of home media
ACM Transactions on Computer-Human Interaction (TOCHI)
Helping users sort faster with adaptive machine learning recommendations
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
Triggering triggers and burying barriers to customizing software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computational Coordination Mechanisms: A tale of a struggle for flexibility
Computer Supported Cooperative Work
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Research into collaborative document use often concentrates on how people share document content. However, studies of real-world document practices reveal that the structures by which document corpora are organised may also, themselves, be important sites of collaborative activity. Unfortunately, this poses a problem. When category structures are used to understand a set of documents, the manipulation of those structures can interfere with shared understanding and intelligibility of the document space.We show how this problem arises in real-world settings, using a case arising from some recent field work. We outline a solution to the customisation/intelligibility problem, and show how it has been implemented in a system for personal and workgroup document management.