User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
End-user modifiability in design environments
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
There's no place like home: continuing design in use
Design at work
Developing a reflective model of collaborative systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Experiments with Oval: a radically tailorable tool for cooperative work
ACM Transactions on Information Systems (TOIS)
Towards an integrated organization and technology development
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Evolving the notes: organizational change around groupware technology
Groupware and teamwork
Three levels of end-user tailoring: customization, integration, and extension
Computers and design in context
The long and winding road: collaborative IT and organisational change
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Extreme programming explained: embrace change
Extreme programming explained: embrace change
Proceedings of the Sixth European conference on Computer supported cooperative work
Exploration environments: concept and empirical evaluation
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
The Art of the Metaobject Protocol
The Art of the Metaobject Protocol
STEPS to Software Development with Users
ESEC '89 Proceedings of the 2nd European Software Engineering Conference
Located accountabilities in technology production
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
Computer Supported Cooperative Work
Shifting Innovation to Users via Toolkits
Management Science
Over the Shoulder Learning: Supporting Brief Informal Learning
Computer Supported Cooperative Work
CHIC - a pluggable solution for community help in context
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Medium versus mechanism: supporting collaboration through customisation
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Component-based tailorability: Enabling highly flexible software applications
International Journal of Human-Computer Studies
Visual Interactive Systems for End-User Development: A Model-Based Design Methodology
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Workplace warriors: identifying team practices of appropriation in software ecosystems
Proceedings of the 4th International Workshop on Cooperative and Human Aspects of Software Engineering
Supporting artifact-mediated discourses through a recursive annotation tool
Proceedings of the 17th ACM international conference on Supporting group work
Helping designers in making choices through games
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Involving users in the wild-Participatory product development in and with online communities
International Journal of Human-Computer Studies
Always beta: cooperative design in the smart home
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
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End User Development offers technical flexibility to encourage the appropriation of software applications within specific contexts of use. Appropriation needs to be understood as a phenomenon of many collaborative and creative activities. To support appropriation, we propose integrating communication channels into software applications. Such an appropriation infrastructure provides communication and collaboration support to stimulate knowledge sharing among users and between users and developers. It exploits the technological flexibility of software applications to enable these actors to change usages and configurations. Taking the case of the BSCWeasel groupware, we demonstrate how an appropriation infrastructure can be realized. Empirical results from the BSCWeasel project demonstrate the impact of such an infrastructure on the appropriation and design process. Based on these results, we argue that appropriation infrastructures should be tightly integrated in the application using the IT artifact itself as a boundary object as well as a bridge between design and use.