User-tailorable systems: pressing the issues with buttons
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interacting with paper on the DigitalDesk
Communications of the ACM - Special issue on computer augmented environments: back to the real world
Domain-oriented design environments
Proceedings of the 18th international conference on Software engineering
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Participatory design: the third space in HCI
The human-computer interaction handbook
The Myth of the Paperless Office
The Myth of the Paperless Office
The story of a working workflow management system
Proceedings of the 2007 international ACM conference on Supporting group work
Component-based tailorability: Enabling highly flexible software applications
International Journal of Human-Computer Studies
Using paper and pen to control home-IT: lessons learned by hands-on experience
Proceddings of the 9th international interactive conference on Interactive television
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One of the challenges end-users face in order to maintain and enhance their IT infrastructures is the simplicity and ease of use of the configuration/design-time interfaces. In this paper we describe our approach of using existing technologies for paper-based interfaces to allow end-users to orchestrate services in a Service-Oriented Architecture (SOA). We gathered first experiences with paper-based interfaces for IT configuration by developing an end-user-developable paper-based remote interface for interactive TV applications. Further we conducted a workshop to evaluate how end-user can orchestrate services. Here, we discuss the usefulness of a paper-based interface for the orchestration of services, from an end-user perspective and how the experiences from our prototype and the workshop can inform the design of a paper-based orchestration prototype for SOA.