Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The social-technical design circle
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Knowledge management: London taxi cabs case study
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
Charting past, present, and future research in ubiquitous computing
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Dealing with mobility: understanding access anytime, anywhere
ACM Transactions on Computer-Human Interaction (TOCHI)
Ambiguity as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personal and Ubiquitous Computing
Seamful interweaving: heterogeneity in the theory and design of interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
A location representation for generating descriptive walking directions
Proceedings of the 10th international conference on Intelligent user interfaces
Expected, sensed, and desired: A framework for designing sensing-based interaction
ACM Transactions on Computer-Human Interaction (TOCHI)
Taxonomy for visualizing location-based information
Virtual Reality
Supporting ethnographic studies of ubiquitous computing in the wild
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Visualization of uncertainty in context aware mobile applications
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Re-space-ing place: "place" and "space" ten years on
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Which one is better?: information navigation techniques for spatially aware handheld displays
Proceedings of the 8th international conference on Multimodal interfaces
In-car gps navigation: engagement with and disengagement from the environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Responsibilities and implications: further thoughts on ethnography and design
Proceedings of the 2007 conference on Designing for User eXperiences
Navitime: Supporting Pedestrian Navigation in the Real World
IEEE Pervasive Computing
Coping with Uncertainty in a Location-Based Game
IEEE Pervasive Computing
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
"Act natural": instructions, compliance and accountability in ambulatory experiences
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A simulation tool for in-vehicle navigation systems evaluation
International Journal of Mobile Communications
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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The recent market success of in-car navigation systems creates an opportunity to investigate the appropriation of location-aware systems outside laboratory settings. Through ethnographical lenses, we study how this technology changed the practice of a massive community of its early adopters, the taxi drivers of Barcelona (Spain) and, specifically, their exploitation of pervasive geoinformation. The results show co-evolution: taxi drivers adapt to their in-car navigation systems and adapt them to their needs; in particular, there are evidences of an alteration of the learning processes and of technology appropriation to reduce stress rather than to improve efficiency. We argue that these findings can inform the design of next-generation location-based services.