Evolving the notes: organizational change around groupware technology
Groupware and teamwork
Information ecologies: using technology with heart
Information ecologies: using technology with heart
Inventing the Internet
Introduction to Special Issue on Evolving Use of Groupware
Computer Supported Cooperative Work
Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
Computer Supported Cooperative Work
Computer Supported Cooperative Work
The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
Designed for unanticipated use: common artefacts as design principle for CSCW applications
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
ECSCW'99 Proceedings of the sixth conference on European Conference on Computer Supported Cooperative Work
Learning from IKEA hacking: i'm not one to decoupage a tabletop and call it a day.
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Perceptions and use of an early warning system during a higher education transition program
Proceedings of the Fourth International Conference on Learning Analytics And Knowledge
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Research in CSCW has demonstrated that people use technology in inventive ways, yet little work investigates the adoption and adaptation of collaborative technologies by unanticipated users. In this paper, we present a study investigating an unanticipated user group's appropriation of a leaning management system, CTools. This group of users, staff at a large research university, has adapted the system, which was designed to support student-content-faculty interactions at the University of Michigan. We present the User/Use Technology Appropriation Matrix (UTAM) as a way to frame our understanding of users and their system use. Based on findings from system log data and surveys, we show that staff use the system similarly to students and faculty, though they value the tools and work affordances differently in their varied work contexts. We discuss these findings, how UTAM can be used to frame these findings, and suggestions for future research.