Design patterns: elements of reusable object-oriented software
Design patterns: elements of reusable object-oriented software
Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Pattern languages of program design
Pattern languages of program design
Timespace in the workplace: dealing with interruptions
CHI '95 Conference Companion on Human Factors in Computing Systems
interactions
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Java design patterns: a tutorial
Java design patterns: a tutorial
Machinery in the new factories: interaction and technology in a bank's telephone call centre
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
A Pattern Approach to Interaction Design
A Pattern Approach to Interaction Design
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ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
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ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Personal and Ubiquitous Computing
Patterns of cooperative interaction: Linking ethnomethodology and design
ACM Transactions on Computer-Human Interaction (TOCHI)
A general approach to ethnographic analysis for systems design
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
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dg.o '06 Proceedings of the 2006 international conference on Digital government research
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Computer Supported Cooperative Work
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Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
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Procedings of the Second Conference on Creativity and Innovation in Design
HCSE'12 Proceedings of the 4th international conference on Human-Centered Software Engineering
Pattern language and HCI: expectations and experiences
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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This paper presents patterns of cooperative interaction derived from ethnographic studies of cooperative work as devices for generalisation, re-use and design. These patterns consist of examples of similar social and interactional phenomena found in different studies that serve as resources for defining and envisaging design concepts, and potential work process and technical solutions. We outline new pattern examples and demonstrate their use in application to a complex setting: e-government in local government planning