Organizational knowledge and the intranet
Decision Support Systems - Special issue: intranets and intranetworking
Applying patterns of cooperative interaction to work (re)design: e-government and planning
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
Governance within social media websites: Ruling new frontiers
Telecommunications Policy
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Over the last ten years federal agencies have undergone a fundamental transformation in the way they manage programs and internal administration, relations with Congress, and dealings with clients and citizens. Agencies now operate in sophisticated electronic environments of email, electronic documents and filings, Intranets, and Internets. This paper describes and analyzes the emergence of "web governance." Briefly, web governance is concerned with the control of content and design for agency websites. Here we focus on the processes by which web governance decisions are being made by individual federal agencies. We discuss preliminary information about how agencies are responding to Office of Management and Budget's new web content rules.