Finding patterns in the fieldwork

Authors:
David Martin;Tom Rodden;Mark Rouncefield;Ian Sommerville;Stephen Viller
Affiliations:
Computing Department, Lancaster University, Lancaster, UK;Computing Department, Lancaster University, Lancaster, UK;Computing Department, Lancaster University, Lancaster, UK;Computing Department, Lancaster University, Lancaster, UK;Computing Department, Lancaster University, Lancaster, UK
Venue:
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Year:
2001

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Abstract

This paper considers the potential of using patterns of cooperative interaction to support the development of general design principles drawn from a range of work settings. It reports on the development of patterns from ethnographic studies in a number of work environments. Our particular interest is in the possibilities surrounding the use of patterns as a means of organising, presenting and representing this growing corpus of ethnographic matertal and in the contribution this might make to CSCW design. In this paper we focus on outlining some of our experiences and difficulties in developing patterns from ethnographic studies and present some initial ideas towards the development of a pattern language to exploit the experience gained from a decade of field studies.