Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Helping CSCW applications succeed: the role of mediators in the context of use
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Situated evaluation for cooperative systems
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
The Use of Cooperation Scenarios in the Design and Evaluation of a CSCW System
IEEE Transactions on Software Engineering
Lingua Francas for design: sacred places and pattern languages
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Groupware walkthrough: adding context to groupware usability evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating pattern languages in participatory design
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Usability Engineering
Empirical development of a heuristic evaluation methodology for shared workspace groupware
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Pattern-based support for interactive design in domestic settings
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Technology-use mediation: making sense of electronic communication in an organizational context
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Concepts for usable patterns of groupware applications
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Finding patterns in the fieldwork
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
A learning evaluation framework to support the schoolsenses@internet project
WBED'07 Proceedings of the sixth conference on IASTED International Conference Web-Based Education - Volume 2
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
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Recent CSCW research has focused on methods for evaluating usability, rather than the more problematic evaluation of systems in use. A possible approach to the integration of use, design and evaluation is through the representation of evaluation findings as design-oriented models. A method is described for modeling computer-supported cooperative work and its context: a design patterns language, based on the principles of activity theory. The language is the outcome of an evaluation of the evolving use of tools to support collaborative information sharing, carried out at a global NGO.