Relations between cognitive psychology and computer system design
Interfacing thought: cognitive aspects of human-computer interaction
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Usability engineering at a discount
Proceedings of the third international conference on human-computer interaction on Designing and using human-computer interfaces and knowledge based systems (2nd ed.)
Cooperative prototyping: users and designers in mutual activity
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Harmonious working and CSCW: computer technology and air traffic control
Studies in computer supported cooperative work
Iterative design of video communication systems
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
An architecture for tailoring cooperative multi-user displays
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Inferring graphical constraints with Rockit
HCI'92 Proceedings of the conference on People and computers VII
The World Wide Web as Enabling Technology for CSCW: The Case of BSCW
Computer Supported Cooperative Work - Special issue on groupware and the World Wide Web
Designing groupware for congruency in use
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
At home with the technology: an ethnographic study of a set-top-box trial
ACM Transactions on Computer-Human Interaction (TOCHI)
Issues in Personalizing Shared Ubiquitous Devices
UbiComp '02 Proceedings of the 4th international conference on Ubiquitous Computing
Personalizing shared ubiquitous devices
interactions - Personalized shared devices
Between the dazzle of a new building and its eventual corpse: assembling the ubiquitous home
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
A laboratory method for studying activity awareness
Proceedings of the third Nordic conference on Human-computer interaction
Sensor Networks for Continuous Health Monitoring
BT Technology Journal
Situating evaluation in scenarios of use
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
"...real, concrete facts about what works...": integrating evaluation and design through patterns
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
How do design and evaluation interrelate in HCI research?
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Exploring the interrelationships between the design and evaluation of interactive systems
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
How Can I Help You? Call Centres, Classification Work and Coordination
Computer Supported Cooperative Work
Desafios para testes de usuários em sistemas colaborativos - lições de um estudo de caso
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
Designing and evaluating online communities: research speaks to emerging practice
International Journal of Web Based Communities
Scenario-Based Methods for Evaluating Collaborative Systems
Computer Supported Cooperative Work
The usability inspection performance of work-domain experts: An empirical study
Interacting with Computers
Assembling connected cooperative residential domains
The disappearing computer
Evaluation methods for groupware systems
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Design from the everyday: continuously evolving, embedded exploratory prototypes
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Web usage mining approach to detect student's collaborative skills
Journal of Web Engineering
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
Auto-ethnography: problems, pitfalls and promise
HCIEd'09 Proceedings of the 2009 international conference on HCI Educators: playing with our Education
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This paper discusses an evaluation of the MEAD prototype, a multi-user interface generator tool particularly for use in the context of Air Traffic Control (ATC). The procedures we adopted took the form of opportunistic and informal evaluation sessions with small user groups, including Air Traffic Controllers (ATCOs). We argue that informal procedures are a powerful and cost effective method for dealing with specific evaluation issues in the context of CSCW but that wider issues are more problematic. Most notably, identifying the “validity” or otherwise of CSCW systems requires that the context of use be taken seriously, necessitating a fundamental re-appraisal of the concept of evaluation.