Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Identifying potential CSCW applications by means of activity theory concepts: a case example
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Situated evaluation for cooperative systems
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Methodology matters: doing research in the behavioral and social sciences
Human-computer interaction
Inter-personal awareness and synchronization: assessing the value of communication technologies
International Journal of Human-Computer Studies - Special issue: the role of cognitive science in human-computer interaction
Workspace awareness for groupware
Conference Companion on Human Factors in Computing Systems
Designing groupware for congruency in use
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Groupware walkthrough: adding context to groupware usability evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cooperation or Conflict?
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
WETICE '00 Proceedings of the 9th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Notification and awareness: synchronizing task-oriented collaborative activity
International Journal of Human-Computer Studies - Notification user interfaces
Classroom BRIDGE: using collaborative public and desktop timelines to support activity awareness
Proceedings of the 16th annual ACM symposium on User interface software and technology
ACM Transactions on Computer-Human Interaction (TOCHI)
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Multi-faceted evaluation for complex, distributed activities
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
The BRIDGE awareness workspace: tools supporting activity awareness for collaborative project work
Proceedings of the third Nordic conference on Human-computer interaction
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Support for activity-based computing in a personal computing operating system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Awareness and teamwork in computer-supported collaborations
Interacting with Computers
Proceedings of the 2007 international ACM conference on Supporting group work
The anatomy of prototypes: Prototypes as filters, prototypes as manifestations of design ideas
ACM Transactions on Computer-Human Interaction (TOCHI)
Collaboration and interference: awareness with mice or touch input
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Collaborative student profile to support assistance in CSCL environment
Proceedings of the 2008 Euro American Conference on Telematics and Information Systems
Understanding together: sensemaking in collaborative information seeking
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Expert Systems with Applications: An International Journal
Proceedings of the 16th ACM international conference on Supporting group work
Awareness checklist: reviewing the quality of awareness support in collaborative applications
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
A review of awareness in distributed collaborative software engineering
Software—Practice & Experience - Focus on Selected PhD Literature Reviews in the Practical Aspects of Software Technology
The influence of an activity awareness display on distributed multi-team systems
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
Web usage mining approach to detect student's collaborative skills
Journal of Web Engineering
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
A situation model to support awareness in collaborative design
International Journal of Human-Computer Studies
Sharing your view: A distributed user interface approach for reviewing emergency plans
International Journal of Human-Computer Studies
Socially augmented argumentation tools: Rationale, design and evaluation of a debate dashboard
International Journal of Human-Computer Studies
Reviewing the quality of awareness support in collaborative applications
Journal of Systems and Software
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Many failures in long-term collaboration occur because of a lack of activity awareness. Activity awareness is a broad concept that involves awareness of synchronous and asynchronous interactions over extended time periods. We describe a procedure to evaluate activity awareness and collaborative activities in a controlled setting. The activities used are modeled on real-world collaborations documented earlier in a field study. We developed an experimental method to study these activity awareness problems in the laboratory. Participants worked on a simulated long-term project in the laboratory over multiple experimental sessions with a confederate, who partially scripted activities and probes. We present evidence showing that this method represents a valid model of real collaboration, based on participants' active engagement, lively negotiation, and awareness difficulties. We found that having the ability to define, reproduce, and systematically manipulate collaborative situations allowed us to assess the effect of realistic conditions on activity awareness in remote collaboration.