Multi-faceted evaluation for complex, distributed activities

Authors:
Dennis C. Neale;John M. Carroll
Affiliations:
Center for Human-Computer Interaction, Virginia Tech;Center for Human-Computer Interaction, Virginia Tech
Venue:
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
Year:
1999

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Abstract

Computer-supported cooperative learning presents challenges for evaluation methodology: Learning events and learning outcomes are dispersed in time and space, making causal relationships difficult to identify. We are developing techniques to address these challenges including systematic sampling, collation of multiple evaluation methods and data, and the use of collaborative critical incidents. In this paper we overview and discuss this emerging methodology.