Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Findings from observational studies of collaborative work
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
The technology of team navigation
Intellectual teamwork
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A collaborative medium for the support of conversational props
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Usability inspection methods
The pluralistic usability walkthrough: coordinated empathies
Usability inspection methods
Inspections and design reviews: framework, history and reflection
Usability inspection methods
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Providing awareness information to support transitions in remote computer-mediated collaboration
Conference Companion on Human Factors in Computing Systems
Workspace awareness for groupware
Conference Companion on Human Factors in Computing Systems
Human-computer interaction (2nd ed.)
Human-computer interaction (2nd ed.)
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
The effects of workspace awareness support on the usability of real-time distributed groupware
ACM Transactions on Computer-Human Interaction (TOCHI)
Task based groupware design: putting theory into practice
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Groupware walkthrough: adding context to groupware usability evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Task Analysis for Human-Computer Interaction
Task Analysis for Human-Computer Interaction
Human-Computer Interaction
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Empirical development of a heuristic evaluation methodology for shared workspace groupware
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Interface-Walkthroughs: Efficient Collaborative Testing
IEEE Software
CTTE: an environment for analysis and development of task models of cooperative applications
CHI '01 Extended Abstracts on Human Factors in Computing Systems
WETICE '00 Proceedings of the 9th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
ConcurTaskTrees: A Diagrammatic Notation for Specifying Task Models
INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
A laboratory method for studying activity awareness
Proceedings of the third Nordic conference on Human-computer interaction
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Avoiding interference: how people use spatial separation and partitioning in SDG workspaces
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Territoriality in collaborative tabletop workspaces
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Roles of Orientation in Tabletop Collaboration: Comprehension, Coordination and Communication
Computer Supported Cooperative Work
TAMODIA '04 Proceedings of the 3rd annual conference on Task models and diagrams
IEEE Computer Graphics and Applications
ICALT '05 Proceedings of the Fifth IEEE International Conference on Advanced Learning Technologies
Modelling and measuring Collaborative Software Engineering
ACSC '05 Proceedings of the Twenty-eighth Australasian conference on Computer Science - Volume 38
User-centred design and evaluation of ubiquitous services
Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
Conceptualizing the Awareness of Collaboration: A Qualitative Study of a Global Virtual Team
Computer Supported Cooperative Work
Technology for the humdrum: trajectories, interactional needs and a care setting
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Supporting interactive workflow systems through graphical web interfaces and interactive simulators
TAMODIA '05 Proceedings of the 4th international workshop on Task models and diagrams
Proceedings of the working conference on Advanced visual interfaces
Computer Supported Cooperative Work
How pairs interact over a multimodal digital table
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An evaluation of techniques for reducing spatial interference in single display groupware
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Designing for collaborative creative problem solving
Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition
The effects of interaction technique on coordination in tabletop groupware
GI '07 Proceedings of Graphics Interface 2007
Multimodal multiplayer tabletop gaming
Computers in Entertainment (CIE) - Interactive TV
Interactive Tree Comparison for Co-located Collaborative Information Visualization
IEEE Transactions on Visualization and Computer Graphics
From entry to access: how shareability comes about
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Metaphors of human thinking for usability inspection and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Personal and Ubiquitous Computing - Special Issue: User-centred design and evaluation of ubiquitous groupware
Using job-shop scheduling tasks for evaluating collocated collaboration
Personal and Ubiquitous Computing - Special Issue: User-centred design and evaluation of ubiquitous groupware
Creation and Collaboration: Engaging New Audiences for Information Visualization
Information Visualization
Towards Specifying Multimodal Collaborative User Interfaces: A Comparison of Collaboration Notations
Interactive Systems. Design, Specification, and Verification
Collaboration and interference: awareness with mice or touch input
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Operationalization of technology use and cooperation in CSCW
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Effective user involvement in product development by improving the analysis of user needs
Behaviour & Information Technology
Conception de systèmes collaboratifs multimodaux: analyse comparative de notations
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Usability heuristics for networked multiplayer games
Proceedings of the ACM 2009 international conference on Supporting group work
Comparing Usage Performance on Mobile Applications
Groupware: Design, Implementation, and Use
A methodological approach for user interface development of collaborative applications: A case study
Science of Computer Programming
Achieving Diagnosis by Consensus
Computer Supported Cooperative Work
User interface analysis for groupware applications in the TOUCHE process model
Advances in Engineering Software
Peer activities on Web-learning platforms--Impact on collaborative writing and usability issues
Education and Information Technologies
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Investigating teamwork and taskwork in single- and multi-display groupware systems
Personal and Ubiquitous Computing
An approach to assess the quality of collaboration in technology-mediated design situations
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Actions speak loudly with words: unpacking collaboration around the table
Proceedings of the ACM International Conference on Interactive Tabletops and Surfaces
Collaborative social structures and task modelling integration
DSVIS'06 Proceedings of the 13th international conference on Interactive systems: Design, specification, and verification
A technique for evaluating shared workspaces efficiency
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
Use of socio-technical guidelines in collaborative system development
Proceedings of the 2007 conference on Human interface: Part I
Managing group therapy through multiple devices
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Interfacing safety and communication breakdowns: situated medical technology design
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Identifying potential social impact of collaborative systems at design time
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Strategic tabletop negotiations
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Task modelling for collaborative systems
TAMODIA'07 Proceedings of the 6th international conference on Task models and diagrams for user interface design
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Evaluation methods for groupware systems
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Strategies and taxonomy, tailoring your CSCW evaluation
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
COMM notation for specifying collaborative and multimodal interactive systems
Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems
The CLOTHO project: predicting application utility
Proceedings of the 8th ACM Conference on Designing Interactive Systems
A proposal for model-based design and development of group work tasks in a shared context
CDVE'10 Proceedings of the 7th international conference on Cooperative design, visualization, and engineering
Towards a framework for the development of CSCW systems
CDVE'10 Proceedings of the 7th international conference on Cooperative design, visualization, and engineering
e-COMM, un éditeur pour spécifier l'interaction multimodale et multiutilisateur
Conference Internationale Francophone sur I'Interaction Homme-Machine
Paper vs. tablet computers: a comparative study using Tangible Flags
Proceedings of the 10th International Conference on Interaction Design and Children
Investigating the Role of a Large, Shared Display in Multi-Display Environments
Computer Supported Cooperative Work
Analysing tabletop based computer supported collaborative learning data through visualization
IVIC'11 Proceedings of the Second international conference on Visual informatics: sustaining research and innovations - Volume Part I
Structuring dimensions for collaborative systems evaluation
ACM Computing Surveys (CSUR)
Analytic evaluation of groupware design
CSCWD'05 Proceedings of the 9th international conference on Computer Supported Cooperative Work in Design II
A conceptual framework for agent-based information resource management
EUC'06 Proceedings of the 2006 international conference on Embedded and Ubiquitous Computing
Determinants of groupware usability for community care collaboration
APWeb'06 Proceedings of the 8th Asia-Pacific Web conference on Frontiers of WWW Research and Development
Using teamwork and taskwork to study mixed-focus collaboration
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Modeling group-based education
ER'05 Proceedings of the 24th international conference on Conceptual Modeling
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
Analyzing shared workspaces design with human-performance models
CRIWG'06 Proceedings of the 12th international conference on Groupware: design, implementation, and use
Exploiting single-user web applications for shared editing: a generic transformation approach
Proceedings of the 21st international conference on World Wide Web
Information and Software Technology
Observe and react: interactive indicators for monitoring pedagogical sessions
International Journal of Learning Technology
Gesture coordination in collaborative tasks through augmented haptic feedthrough
EGVE - JVRC'10 Proceedings of the 16th Eurographics conference on Virtual Environments & Second Joint Virtual Reality
Search tactics as means of examining search processes in collaborative exploratory web search
Proceedings of the 5th Ph.D. workshop on Information and knowledge
Speech augmented multitouch interaction patterns
Proceedings of the 16th European Conference on Pattern Languages of Programs
Analytic review of usability evaluation in ISMAR
Interacting with Computers
Mutual engagement and collocation with shared representations
International Journal of Human-Computer Studies
Building and evaluating context-aware collaborative working environments
Information Sciences: an International Journal
Proceedings of the 18th International Conference on 3D Web Technology
Improving digital handoff using the space above the table
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Knowledge-centered design of decision support systems for emergency management
Decision Support Systems
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Researchers in Computer Supported Cooperative Work have recently developed discount evaluation methods for shared-workspace groupware. Most discount methods rely on some understanding of the context in which the groupware systems will be used, which means that evaluators need to model the tasks that groups will perform. However, existing task analysis schemes are not well suited to the needs of groupware evaluation: they either do not deal with collaboration issues, do not use an appropriate level of analysis for concrete assessment of usability in interfaces, or do not adequately represent the variability inherent in group work. To fill this gap, we have developed a new modeling technique called Collaboration Usability Analysis. CUA focuses on the teamwork that goes on in a group task rather than the taskwork. To enable closer links between the task representation and the groupware interface, CUA grounds each collaborative action in a set of group work primitives called the mechanics of collaboration. To represent the range of ways that a group task can be carried out, CUA allows variable paths through the execution of a task, and allows alternate paths and optional tasks to be modeled. CUA's main contribution is to provide evaluators with a framework in which they can simulate the realistic use of a groupware system and identify usability problems that are caused by the groupware interface.