Speech patterns in video-mediated conversations
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The coordination of work activities: cooperation and conflict in a hospital context
Computer Supported Cooperative Work
The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW
Computer Supported Cooperative Work
Model-Based Design and Evaluation of Interactive Applications
Model-Based Design and Evaluation of Interactive Applications
Video-Mediated Communication
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
ACM Transactions on Computer-Human Interaction (TOCHI)
What we talk about when we talk about context
Personal and Ubiquitous Computing
Basic Concepts and Taxonomy of Dependable and Secure Computing
IEEE Transactions on Dependable and Secure Computing
Supporting informality: team working and integrated care records
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Enabling Change in Healthcare Structures through Teleconferencing
CBMS '05 Proceedings of the 18th IEEE Symposium on Computer-Based Medical Systems
A Mathematical Theory of Communication
A Mathematical Theory of Communication
Probing the Use and Value of Video for Multi-Disciplinary Medical Teams in Teleconference
CBMS '06 Proceedings of the 19th IEEE Symposium on Computer-Based Medical Systems
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Things to talk about when talking about things
Human-Computer Interaction
Talking about talking about things
Human-Computer Interaction
Towards pragmatic patterns for clinical knowledge management
ICPW '07 Proceedings of the 2nd international conference on Pragmatic web
The Origin, Representation, and Use of Collaboration Patterns in a Medical Community of Practice
WSKS '08 Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge Society
Concepts for Analysis and Design of Mobile Healthcare Applications
HCSE-TAMODIA '08 Proceedings of the 2nd Conference on Human-Centered Software Engineering and 7th International Workshop on Task Models and Diagrams
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Multidisciplinary medical team meetings: a field study of collaboration in health care
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
Distributed cognition and mobile healthcare work
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
Achieving Diagnosis by Consensus
Computer Supported Cooperative Work
Locating case discussion segments in recorded medical team meetings
SSCS '09 Proceedings of the third workshop on Searching spontaneous conversational speech
Classification of patient case discussions through analysis of vocalisation graphs
Proceedings of the 2009 international conference on Multimodal interfaces
Fieldwork for requirements: Frameworks for mobile healthcare applications
International Journal of Human-Computer Studies
Proceedings of the 3rd international conference on Intercultural collaboration
Computer Supported Cooperative Work
SIGDIAL '10 Proceedings of the 11th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Tertiary-Level Telehealth: A Media Space Application
Computer Supported Cooperative Work
Design and evaluation of interaction technology for medical team meetings
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
The nonverbal structure of patient case discussions in multidisciplinary medical team meetings
ACM Transactions on Information Systems (TOIS)
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
Hi-index | 0.00 |
In this paper we describe the process of a multi-disciplinary medical team meeting (MDTM), its functions and operation in colocated and teleconference discussions. Our goal is to identify the elements and mechanics of operation that enhance or threaten the dependability of the MDTM as a "system" and propose technologies and measures to make this system more reliable. In particular, we assess the effect of adding teleconferencing to the MDTM, and identify strengths and vulnerabilities introduced into the system by the addition of teleconferencing technology. We show that, with respect to the system's external task environment, rhythms of execution of pre-meeting and post-meeting activities are critical for MDTM success and that the extension of the MDTM to wider geographic locations with teleconferencing might disrupt such rhythms thereby posing potential threats to dependability. On the other hand, an analysis of vocalisation patterns demonstrates that despite difficulties related to coordination and awareness in video-mediated communication (evidenced by increased time spent in case discussion, longer turns, decreased turn frequency and near lack of informal exchanges) the overall case discussion structure is unaffected by the addition of teleconferencing technology into proceedings.