Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The electronic medical record: promises and threats
World Wide Web Journal - Special issue: Web security: a matter of trust
Inside the IMF: An Ethnography of Documents, Technology, and Organizational Action
Inside the IMF: An Ethnography of Documents, Technology, and Organizational Action
The Computer-Based Patient Record: An Essential Technology for Health Care
The Computer-Based Patient Record: An Essential Technology for Health Care
A finger on the pulse: temporal rhythms and information seeking in medical work
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The Myth of the Paperless Office
The Myth of the Paperless Office
Co-realisation: towards a principled synthesis of ethnomethodology and participatory design
Scandinavian Journal of Information Systems - Special issue on Ethnography and intervention
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Steps toward a typology for health informatics
Proceedings of the 2008 ACM conference on Computer supported cooperative work
I just don't know why it's gone: maintaining informal information use in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
LWOAD: A Specification Language to Enable the End-User Develoment of Coordinative Functionalities
IS-EUD '09 Proceedings of the 2nd International Symposium on End-User Development
Active artifacts as bridges between context and community knowledge sources
Proceedings of the fourth international conference on Communities and technologies
Beyond Electronic Patient's File: Assisting Conversations in a Healthcare Network
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
Achieving Diagnosis by Consensus
Computer Supported Cooperative Work
Leveraging Coordinative Conventions to Promote Collaboration Awareness
Computer Supported Cooperative Work
Exploring the accessibility and appeal of surface computing for older adult health care support
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Doctors and psychosocial information: records and reuse in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Documenting transitional information in EMR
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting medical communication with a multimodal surface computer
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Towards health 2.0: mashups to the rescue
NGITS'09 Proceedings of the 7th international conference on Next generation information technologies and systems
Computerization and information assembling process: nursing work and CPOE adoption
Proceedings of the 1st ACM International Health Informatics Symposium
Cooperative documentation: the patient problem list as a nexus in electronic health records
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
End users as co-designers of their own tools and products
Journal of Visual Languages and Computing
Collaboration-based medical knowledge recommendation
Artificial Intelligence in Medicine
Local-universality: designing EMR to support localized informal documentation practices
Proceedings of the 2013 conference on Computer supported cooperative work
Shared decision making needs a communication record
Proceedings of the 2013 conference on Computer supported cooperative work
Beyond formality: informal communication in health practices
Proceedings of the 2013 conference on Computer supported cooperative work companion
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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This paper reports findings from an ethnographic study of the work of Adult and Care of the Elderly Community Mental Health Teams in the context of the deployment of an Electronic Medical Record. Our findings highlight the importance of informal discussions and provisional judgments as part of the process by which teams achieve consensual clinical management decisions over time. We show how paper-based documentation supports this collaborative work by affording both the revision of preliminary clinical management options and the accretion of contributions by team members with different clinical perspectives and expertise. Finally, we consider the implications both for teamwork and the Integrated Care Record (ICR) as clinical documentation becomes increasingly held and distributed electronically.