Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Supporting informality: team working and integrated care records
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Biomedical Informatics: Computer Applications in Health Care and Biomedicine (Health Informatics)
Biomedical Informatics: Computer Applications in Health Care and Biomedicine (Health Informatics)
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
I just don't know why it's gone: maintaining informal information use in inpatient care
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computerization and information assembling process: nursing work and CPOE adoption
Proceedings of the 1st ACM International Health Informatics Symposium
Proceedings of the 1st ACM International Health Informatics Symposium
Re-engineering health care with information technology: the role of computer-human interaction
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Designing flexible EMR systems for recording and summarizing doctor-patient interactions
CHI '11 Extended Abstracts on Human Factors in Computing Systems
TURF: Toward a unified framework of EHR usability
Journal of Biomedical Informatics
Loosely formed patient care teams: communication challenges and technology design
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Adaptation as design: learning from an EMR deployment study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Bridging clinical and non-clinical health practices: opportunities and challenges
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Interaction design in a complex context: medical multi-disciplinary team meetings
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Local-universality: designing EMR to support localized informal documentation practices
Proceedings of the 2013 conference on Computer supported cooperative work
Privacy management in dynamic groups: understanding information privacy in medical practices
Proceedings of the 2013 conference on Computer supported cooperative work
Beyond formality: informal communication in health practices
Proceedings of the 2013 conference on Computer supported cooperative work companion
Is my doctor listening to me?: impact of health it systems on patient-provider interaction
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Institutional logics of the EMR and the problem of 'perfect' but inaccurate accounts
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
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An observational study was conducted to examine EMR-based documentation in an Emergency Department (ED), with an emphasis on computerized documentation activities in the complex flow of clinical processes. This study revealed a gap between the formal EMR documentation and the actual clinical workflow, which leads ED staff to rely on intermediate - transitional artifacts to facilitate their work. The analysis of these transitional artifacts in four different clinical workflows shows that the EMR system's inability to document procedural information, capture key information, and present information according to the actual clinical workflow are accountable for leading to the use of transitional artifacts. The findings of this study call for designing EMR system not only for keeping patients' formal records, but also for documenting transitional information in the chart-writing process.