Interpreter-mediated physician-patient communication: opportunities for multimodal healthcare interfaces

Authors:
Nadir Weibel;Colleen Emmenegger;Jennifer Lyons;Ram Dixit;Linda L. Hill;James D. Hollan
Affiliations:
University of California San Diego, La Jolla, CA;University of California San Diego, La Jolla, CA;University of California San Diego, La Jolla, CA;University of California San Diego, La Jolla, CA;University of California San Diego, La Jolla, CA;University of California San Diego, La Jolla, CA
Venue:
Proceedings of the 7th International Conference on Pervasive Computing Technologies for Healthcare
Year:
2013

Citing 16
Cited 0

Documents and professional practice: “bad” organisational reasons for “good” clinical records

CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Tangible bits: towards seamless interfaces between people, bits and atoms

Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Distributed cognition: toward a new foundation for human-computer interaction research

ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Designing novel interactional workspaces to support face to face consultations

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Paper augmented digital documents

Proceedings of the 16th annual ACM symposium on User interface software and technology
Papier-Mache: toolkit support for tangible input

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting Effective Interaction with Tabletop Groupware

TABLETOP '06 Proceedings of the First IEEE International Workshop on Horizontal Interactive Human-Computer Systems
ThinSight: versatile multi-touch sensing for thin form-factor displays

Proceedings of the 20th annual ACM symposium on User interface software and technology
Supporting medical conversations between deaf and hearing individuals with tabletop displays

Proceedings of the 2008 ACM conference on Computer supported cooperative work
SLAP widgets: bridging the gap between virtual and physical controls on tabletops

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Documenting transitional information in EMR

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using a depth camera as a touch sensor

ACM International Conference on Interactive Tabletops and Surfaces
Unpacking exam-room computing: negotiating computer-use in patient-physician interactions

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ChronoViz: a system for supporting navigation of time-coded data

CHI '11 Extended Abstracts on Human Factors in Computing Systems
OmniTouch: wearable multitouch interaction everywhere

Proceedings of the 24th annual ACM symposium on User interface software and technology
KinectFusion: real-time 3D reconstruction and interaction using a moving depth camera

Proceedings of the 24th annual ACM symposium on User interface software and technology

Quantified Score

Hi-index	0.00

Visualization

Abstract

Patient-centered health care and increased efficency are major goals of modern medicine. Research has shown that higher patient health literacy is linked to more successful health outcomes and the shift to electronic medical records (EMR) is hoped to increase efficency. Although EMR systems are designed to support physicians' clinical decision making, they can also hamper physician-patient communication, especially in the challenging conditions associated with interpreter-mediated interaction with low English proficiency patients. This paper examines EMR interaction and interpreter-mediated physician-patient communication. Based on a distributed cognition perspective that employs a novel methodology to simultaneously capture multiple data streams, we analyze multiparty and multimodal activity. The goal is to inform design of new multimodal healthcare interfaces.